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[Resolved]  Indian Air Force — IRCTC Catering and Rajdhani Services

1. I on behalf of all the passenger travelling in Rajdhani 2422 on 08 Mar 09 is complaining against the services provided by IRCTC in Rajdhani. Food quality is not satisfactory and is not as per the menu as viewed in the IRCTC website.

2. Poor service of food quality.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet


Railway food is 98.89 percent unpalatable, bland and served in inconvenient manner. It is certainly not worth the money we pay for it. The catering contractors assume that most Railway passengers are occasional travellers, who cannot determine their (contractor's) future prospects. So they give low quality, hurriedly made, half baked and boiled food items and get away with it. The IRCTC, if it's really interested in public service, should take feedback in a format from all passengers who book meals. Those contractors whose food gets above 50 per cent negative ranking, should be debarred from Railway food contracts for a period of 5 to 10 years. But the IRCTC and its higher ups will neither have the guts to think of such a measure, nor the political backing or will to implement. it.
myself satish rai need job in catering .i had 5 year experience in hospitality industry . my cell no [protected]
Dear sir.

i samiul basier, Pursuing B. Sc. in Hotel Management & Tourism under Annamalai University from CAMS Management Academy, kolkata. Presently in the 3rd Year with 1 year experience in hotels industry .i am looking for Catering jobs.

I request to you let me know for the same.

Kindly send me a reply an early date...

thanking you your's faithfully
samiul basier
Railway wil take care of rajdhani satabdi express .is this true?
Acording to mamata banerjee Railway wil take care of rajdhani satabdi express cetering and in future total catering will be taken back to this true?if its true then what about the irctc staff.

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