I have purchased one health product on 1/11/10 and given the cheque on same day for Rs.2648/-. I am facing and suffering lots of difficulties as now more than 45 days has finished and still I havn't received the kit together with health card. At the time of buy the product IHO has promised me that i will going to received with in 21 days. Secondly their IHO Call center executive are also having lack of co-ordination and care less oriention attitude towards Customer. Every day they are promising me and give different different excuses, blaming on each other, and treated very badly to customer. I have spent more than Rs.300/400 in only telephonic follow up with them and most important is time.
Kindly advice how to proceed further?
Thanks
Amit Vaja
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call center lady from Indian Health Organization called me on 13/04/2011, she told me the about IHO and Health plans but what ever she told me at time of purchasing the health plan of Rs 4027/- is not true, she is cheated me because she told me the company give me 4 vouchers for four members for whole body checkup, i have to use it at any hospital, i have not to pay any amount fees for the full body check up for 12 tests but it is not true as per your web site i have to pay 50 % amount when i can use this vouchers it totally cheating because i asked this question 2 times for free body checkup fee but she said it totally free you don't have to pay any rupee. also about the Medicines if i purchase any medicines from medical shops then i will get 20 % discount on it. This statement is also wrong because as per your web site 8-10 % discount i will get. Please help me, I don't want this policy, she told me about free look period for policy is 14 days from date of receipts of documents if you not satisfied our service or any wrong information then you will get back your Rs 4027/- . So Please do not send the policy document and please send my money back. Please return me my rupees 4027/- immediately. Please help me
Thank you
with Regards
C. P. Pise
Email ID : [protected]@yahoo.co.in