[Resolved]  Indian Health Organisation — Not refund my money by Indian Health Organisation


Dear sir / madam,
In 04.07.13 I am book IHO Classic Healthcare package plan through guidance of IHO representative. I have paid through my HDFC Bank credit card Rs. 8000/- and IHO received this payment but i am not interested for IHO Insurance policy because for wrong guidance for company representative. On 05.07.13 I am received a call from Okhla Phase - 1, branch and his representative call me and I told that Please close this policy because you guide me not properly. Company representative not talk with me and cut the line. After some time I am calling IHO Help desk no.[protected] and I ask to close this policy he says that 02 or 03 days after you received a welcome call and then close this policy. I wait 02 or 03 days and after 03 days later I received a welcome call and in this call I said that Please close my policy because your Okhla Phase - 1 representative not guide me properly. I am book your Classic Healthcare package plan. He said that you close through help desk number. On 08.07.13 I have received a message from company end in this he sent my Temp IHO membership ID:- IZMZLPWAT8. I call company helpdesk no. and I ask why u continue follow up process in my policy. I already told u close my policy because I dont like your policy. On 09.07.13 I am call your helpdesk number and booked for close. He says closing process and returned my money take 14 days time. On 23.07.13 around 15 days no process for my refund money. I call company help desk No. and also sent mail in this company says working in process. Today is 06.08.13 around one month gone and I have not received payment. Yeasterday I call Your helpdesk no. he says that 4 to 5 days taking process for refund. Already One month gone this company not refund my money in my credit card.
Please take appropriate action for this company and give me my full amount refund Rs. 8000/-.

company heldesk email id - [protected]@ihomail.com

company 04 address as per details below:-

Head Office
Indian Health Organisation Pvt. Ltd.
64 Okhla Industrial Estate,
Phase – 3, New Delhi – 110020

Hyderabad Branch Office
Indian Health Organisation Pvt. Ltd.
Ground Floor, Plot No. 32,
Street No 1, P G Road,
Sindhi Colony, Opp. Tennis Court,

Mumbai Branch Office
Indian Health Organisation Pvt. Ltd.
51, Regency Chambers,
National Library Road,
Bandra West, Mumbai - 400050

Chennai Branch Office
Indian Health Organisation Pvt. Ltd.
Ground Floor, CCS Tower,
No. 14, Periyar Road,
T. Nagar, Chennai- 6000017

Phone no details as per below:-
DELHI [protected]
AHMEDABAD [protected]
BANGALORE [protected]
HYDERABAD [protected]
CHENNAI [protected]
JAIPUR [protected]
KOLKATA [protected]
PUNE [protected]
CHANDIGARH [protected]
PATNA [protected]
MUMBAI [protected]
REST OF INDIA [protected]

mohinder singh
My email id - msarya.[protected]@yahoo.com
Mob No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


refund policy — correct my phone no

my phone no is not correct which is u show in my profile myno is [protected]

my fine id no is that :10066677

Health Policy — policy closed

Dear Sir,

Please closed my policy no. E[protected] Shatrughan Tiwari & E[protected] Vandana Tiwari, becuse i can not pay emi.



Shatrughan Tiwari


Dear concern
I have recived call on 10th sep due to discount card. he says that this totaly free i agreed with this and they says before availing this you have to attech this card to your credit card throw IVR and this not chrgeble.but they diduct 4900 from my card trow ivr trangection. I dont need this product plot5 is not refunding my money.pls look it and do the need full.

Brijesh Tiwari
I have also been cheated by the Company. At the time of membership they charged double the amount (Rs.14, 000 X 2) i.e on 26 March 2013. Later on I requested for closure of the membership on account of wrong information furnished through the IHO agent. I have received the reversal of one payment and am waiting for the second reversal. I have pursuing IHO through their Helpline no and also through the mail since then but no action has been taken only thing I have received is their assurance. Now I feel cheated and request the concerned authorities to look into the concerns and resolve the issue at the earliest. It's really shameful that an organisation in the name of 'Indian' has begun harassing the citizens. At least I feel harassed and cheated.

Akhil Kumar Chaudhary
+91 [protected]
Santosh H Dube.

I had received a call from sales executive of IHO he explained me about the the policy but i had told them that i do not have enough fund to procure this policy & i have kept the sum amount for my premium pending which i have issued the chaque the he asked that do i have a credit card then it is possible to get EMI for the policy but i told that i do not have credit card then they asked me which bank debit card i used i told the about the debit card they told me that EMI is possible on Debit card, they told me that when i will swep the card the amount will be debited from my a/c & it will reverse back to my a/c with in 12 hrs, so i agreed for the same i had swep 2 time for Rs.2990/- & 11000/- but after 12 to 48 hrs i do not got the reversal of my amount i had called to help desk the told me about that EMI is not possible on debit card, then i had visited Mumbai office at Sakinaka i explained about their fruad of their sales executive they had arrange for telecon with them & the sales executive agreed about the lie told to me the i had told them to cencell my policy & reverse my whole amount of 14000/- back to me they agreed to give reversal & also launch a written complaint in sakinaka office they assured me that i will get my reversal on 30th of March-14 but till date no one cares for that i had arranged fund from my colleague for fulfill my premium which i had issued the claque

the executive name are Alex D'souza & manager Aakash Dubey, for 2990/- & second executive Sabana (delhi office).

Till date they are telling me that you will receive your reversal with in 14 days, no one is bother about the fruad done with me & my money of Rs.14000/- is block with them.

Kindly help me to get back my fund from them so that i can returned this money to my colleague who has help on time.

Awaiting your positive response

Regards - Santosh

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    Indian Health Organisation [IHO] Phone
    +91 11 3940 4466 [Delhi/NCR]
    +91 22 3940 4466 [Mumbai]
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    Indian Health Organisation [IHO] Address
    64 Okhla Industrial Estate, Phase – 3, New Delhi, Delhi, India - 110020
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