[Resolved]  Indian Health Organization — Irregular responsible telecallers as well as Executives

Address:Andhra Pradesh


I am Sathish Chandra. I am a member of this plan from 16th August 2010 with Rupees 4695 (Four Thousand Six hundred ninty Five rupees) for two year validity to whole family. I recieved document on 16th August with mismatchings of the details of nominee as well as card holder.

I went to Hyderabad office and I gave a complaint to IHO Hyderabad, they revert it to head office. After one month when I went back to office they informed to come after 4 days to settle the issues.

After 4 days I went again to IHO Hyderabad, just within 2 minutes the branch manager informed me saying that if I need to cancel the plan I need to give a call or mail to IHO and I need to inform them to cancel my plan.

Again branch Manager informed me saying If I cancel the plan within 15 days from the documents received they wont charge any amount. After 15 days they will charge per day at 30 rupees or 50 rupees per day. I mailed to them as well as informed to customer care, but no response.

First we need to give rough and tough to telecallers as well as Executives without knowing the plan fully, just they will explain the things which are not involved in plan.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


The process there in IHO is totally irregular, irresponsible to customer.

They are least bothered of calling and updating the customers inspite of making a strong complaint.
None of their city help line no are working properly, except common help line.

Its the worst service i have experienced in my carrier

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