[Resolved] Indian Health Organization — Indian Health Organization (IHO) fraud, giving false commitment

narendra.shere

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

1. I got a call from iho executive shankar[protected] from mumbai just before diwali on 10th november 2012 and made a payment of rs7500/- On same day for "iho comprehensive health saver plan - 2 year validity program" through hdfc credit card and confirmation message received on 16th november 2012. He told me that trupti medical (plot 158, kannamwar nagar-2, vikhroli-e, mumbai) is in iho panel medical and after getting my iho card I gone to medical and they told me that they have seen this iho card first time and they are not in panel of such company.
2. Shankar also told me that the trillium dental clinic is in iho panel, but when I checked with iho customer care they told me no such dental clinic is in list.
3. Shankar told me numbers of hospital in vikhroli east are in iho panel and when I checked with customer care they are saying only 3 hospitals in vikhroli east are in iho panel.
4. Sai hospital vikhroli is in iho panel but sai hospital’s pharmacy (which is inside the hospital) is not in iho panel and I will not get any discount if I purchase medicine from this pharmacy.
5. No medical in mumbai is iho panel accept some company which is available in six location (chembur, vashi, andheri etc.) Within mumbai. None of this place is nearby and if I want to order medicine for home delivery then the amount should not me less than rs.200/-, This is again surprising shankar told me that I can order minimum of rs. 50/-.
On top of it now shankar is not answering my phone from last 2 days. I put a request for cancellation of my order on 23rd november 2012 and as per customer care executive mr. Ashish[protected] they do not have software which will provide request number for my cancellation and I will be getting a call from concerned department and also executive is not assuring about full amount refund.
Please help me to get my full refund of rs.:7500/-
My registered mobile number is [protected].

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Aug 13, 2020

Complaint marked as Resolved

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Comments

RUPAK KOTHARE

from Mumbai, Maharashtra

IHO comprehensive health plan — cancellation of membership

I became a member of IHO comprehensive health plan vide transaction id 2562 and my son in law vide transaction id 2587. Your representatives Mr. Ashish and Mr. Chandan had told us that the membership card would help us in getting discounts on purchase of drugs, and health check up. I produced the card at the chemist in goregaon but he refused to accept the same nor are the doctors accepting the card in Mumbai.
I got in touch with Mr. Ashish on 23jun and informed him about the difficulties we are facing on his cell no.[protected] which he had given me for future assistance. He promised me to check about the same and revert, which he has failed to do till date. As these cards are not valid in Mumbai, I would like to cancel our memberships, and request you to please refund my money.

sandeeptiwari

from Mumbai, Maharashtra

IHO Health Plan — False commitment

Dear Sir,

I am Sandeep Tiwari, (Mob# [protected] I applied for IHO HEALTH PLAN on 10/9/2011 after receiving call claiming themselves to be a Govt. run organisation to provide concession on medical fee and was also assured that you can cancel the card within 14 days if you want. There is a list of false commitment made during the calls-

1- I was assured that Rs. 6600/- will be deducted form my credit card after 14 days, but the amount got deducted same day immidietly.
2- I will receive cards in 1 week, & I still did not receive any card from IHO & today is 19/10/2011.
3- I was told that you can cancel the card within 14 days, I applied for cancellation within 14 days, and till date there is no update, whenever I call everytime I am assured that I'll get call on friday or monday and repetedly same reply everyday.
4- I am told that on cancellation only Rs. 1000/- will be refunded back.
5- And if i want to listen to the tapes, then no amount will be refunded back.

I request to the Consumer Complaint deptt. to look into the matter as the company is making false promises in the name of Medical Benefits and cheating public. Everytime I call them, I get harassed by the time extension & technical problems.

I request to help me in cancelling my card and refund the entire amount.

Thanking you in anticipation

Sandeep Tiwari
+[protected]

ritesh02singh

from Pune, Maharashtra