Indiaplaza Online Shopping — Product not shipped

Address:

Ernakulam, Kerala

Indiaplaza website had a deal that if you buy Transcend 4GB Pen Drive you get Free 8GB Pen Drive. I had bought the product Sep 26th but they never delivered the product. I have been following up and every time they assure they will ship it the same day and I have still not received it. It is a long wait to get the customer support and you ultimately dont get a resolution. Am now begging them to atleast give my money back. Can anyone help on this regard. Also a caution DONT BUY ITEMS FROM INDIAPLAZA EVER.