[Resolved]  Indiaplaza Shopping — No Delivery & No Response

Address:

SAS Nagar, Punjab

I ordered a 'Sony In Ear Headphones Mdr - e10' vide order no. IN[protected] on 30/Aug/2010. I paid Rs. 490.00 for the gadget and Rs. 69.00 as shipping charges i.e total Rs. 559.00, by net banking. The status of my order shows - Will be shipped by 06/Sep/2010. Till date I have not received my order. I had submitted complaints - ref no. CnT[protected] dated 07/Sep/2010 and CNT[protected] dated 16/Sep/2010. There is no response from customer service. I had tried in vain several times to contact their Customer Support tel no.[protected]. After listening to their recorded voice for 4-5 minutes, the phone gets disconnected. I have also sent SMS to the no. [protected], but no one replies back.
I feel this company is cheating the on line customers. Kindly advise what steps need to be taken.
With thanks,
AVTAR SINGH
Mob: +91-[protected]