Indiaplaza — product shows shipped status but not delivered even after said date for delivery

Address:

Thiruvananthapuram, Kerala

I had made an order on 26th July 2010 for a BPL studylite vide order no IN[protected] and made payment through credit card. The item was to be delivered on 10th august 2010 gift wrapped. I didnt recieve the item on the said date. I lodged a complaint and got the system reply as it will be settled on 12th august. On 12th August My complaint was still in open position. I have personally mailed them asking for refund and now interest for delay at 8%.

I felt cheated. I demand immediate solution to my problem