Indiaplaza — Non delivery of missing books | |||
Dear All, I ordered 2 quantities of a book with Indiaplaza, Order No.I[protected]. When i received my shipment on 10-Feb-2012, I found only one book whereas i had already paid for 2 books. I have raised a complaint with them, Complaint No. CNT[protected] regarding my missing item. I have not got any communication from them regarding my missing item till date. Everyday I am calling their Customer Care number twice though i get a constant unaltered reply " Your missing item would be shipped today". I have not experienced such a pathetic customer service with any of the online retailers with whom i have placed orders. Indiaplaza is totally unprofessional, Unethical and Customer Un-Friendly Please help me out! Thanks, Krishnakumar J Mob: [protected] Was this information helpful? | |||
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+91 80 4909 1234
2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru, Bangalore, Karnataka, India - 560008
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Our apologies for the inconvenience you had to face with us.
We shall have the missing book dispatched to you by 18th Feb 2012, else we shall cancel the missing item and process refund.
Once again, with apologies,
Warm Regards,
Team Indiaplaza.