Indiatimes Online Shopping — complain about indiatimes no money refund by indiatimes

Address:Chennai, Tamil Nadu

I ordered item#Philips Hair Straightener - HP8315 (1) and indiatimes were unable to deliver it. So I cancelled. Instead of cancelling they were giving other option to buy any other product. But atleast I cancelled it because of their services. the main thing what i found they are not at all tracking their records what customer has ordered. When you call and ask that time only they will wake up and make complain for which they will not return back to you. So again if you call then only they will tell you the status. this is how they are working for on-line shopping.
after cancellation of this order, I am doing a continuous follow-up on call and email to get my money back. but they people are somehow want customer to keep silent and they can eat money. this is really a ridiculous.

Order details: [protected] Apr 9, 2012 Philips Hair Straightener - HP8315 (1), please refer to the attachment for more details. I ordered 9Apr but till date there is no refund happened on it. they are giving some fake information about Bank Draft which they haven't delivered. they are really making a fool of people. INdiatimes online shoping is the worst I have ever seen. so now INDIATIMES is not willing to return the money they will excuse and try to escape from it.so that customer get tired off and leave his money with indiaties only. This is the way of INDIATIMES shopping. I want you all to know so that It will not happen with you all as well. So beware of this type of fraud which indiatimes is doing with customer. a well brand name into print media(playing with people money) and emotions..
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Dear Joginder,

Hello from Indiatimes Shopping.

With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] with refund reference number:561490 on dated 11/05/2012.

We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping


Thanks,
Customer Help Desk
Indiatimes Shopping

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