[Resolved] Indiatimes Online Shopping — Non-Delivery of Item & No-Refund of paid amount | |||
We had placed an order for a Blackberry 8310 mobile phone from Indiatimes Online shopping (Order#[protected]. The cheque was collected on 21st February 2011 & cleared on 24th February 2011. However, Indiatimes intially said that the amount was not received, which was clarified later. On 10th March 2011, they informed that the consignment was shipped on 3rd March vide AFL AWB# [protected]. AFL Chennai had never received that consignment & we realised that the AWB no is fake. As on today, there is no confirmation of refund & Indiatimes is only prolonging the issue. We need a refund of our amount paid (Rs. 7890/-) & appropriate interest. We also wish to highlight the issue so that other buyers do not fall prey to such nuisances. Look forward to your help. Thanks, Ashwin Kumar - [protected]/28712623 SUMMIT TECHNODYNE PVT LTD Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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online shopping from indiatimes — Non-delivery
I would like to escalate this Order:[protected] i had placed on 21-Dec-2011.I called up voice support with the complaint of non-delivery and incorrect AWB# mentioned on my order status.
I am still awaiting a proper resolution on this and keep getting different word from each of the executive and when i ask them to log the same comment in the caseid : 69472 open against it , i get response as this cannot updated as it is confidential data.
So far, i've sent 3 emails and talked to 4 different customer care executives and heard false promises and incorrect data. (you can see the log of same in the open Case.
and when i asked to cancel my order after waiting for 19 days, i was told within few seconds that my request has been sent for cancellation, but i still dont see the updated on my order status on my order account page.
I would request you to have this delivery done as the earliest or cancel this order immediately and process the refund.
this was my first transaction with indiatimes which unfortunately has turned out to be my worst online shopping experience.