Indiatimes — Regarding non delivery and afterwards cancellation without intimation
This is regarding order no. [protected].
I had ordered the product (wrist watch worth Rs. 7295) on 15.06.2012 (30% discount was being offered i.e. of Rs.2188), which was supposed to be delivered by 25.06.2012.
On 25.06.2012, cust care exec called me up and told me that the product is not in the stock and i can opt for other product to whcih i said clear NO.
When i checked the availability of the product on 25.06.2012, it was available and anyone could buy the same (even though it was out of stock, as per their exec) and similar was the condition on 26th and 27th June'2012.
This is clear fraud and cheating.
All the above things are mentioned on their website vide case no 284909 against the above order no.
Suddenly on 27.06.2012, i checked the status and found that the order has been cancelled without intimation.
You are requested to look into the above matter and intiatimes shall either provide me the product or if they are cancelling the order, they should reimburse the full amount i.e. of Rs. 7295 as i have lost the discount due to their negligence and fraud.
I WOULD REQUEST EVERYBODY TO NOT TO GO FOR ONLINE SHOPPING SPECIFICALLY FROM INDIATIMES.COM
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