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Indiatimes — Regarding non delivery and afterwards cancellation without intimation

This is regarding order no. [protected].
I had ordered the product (wrist watch worth Rs. 7295) on 15.06.2012 (30% discount was being offered i.e. of Rs.2188), which was supposed to be delivered by 25.06.2012.
On 25.06.2012, cust care exec called me up and told me that the product is not in the stock and i can opt for other product to whcih i said clear NO.
When i checked the availability of the product on 25.06.2012, it was available and anyone could buy the same (even though it was out of stock, as per their exec) and similar was the condition on 26th and 27th June'2012.
This is clear fraud and cheating.

All the above things are mentioned on their website vide case no 284909 against the above order no.

Suddenly on 27.06.2012, i checked the status and found that the order has been cancelled without intimation.
You are requested to look into the above matter and intiatimes shall either provide me the product or if they are cancelling the order, they should reimburse the full amount i.e. of Rs. 7295 as i have lost the discount due to their negligence and fraud.

I WOULD REQUEST EVERYBODY TO NOT TO GO FOR ONLINE SHOPPING SPECIFICALLY FROM INDIATIMES.COM
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Indiatimes — 21 days of booking

we have booked before 21days but still now we have not received the gas from pattammal gas agencies so please verify this one and take immidiately action.or i will take a serious action with every one.

thank you ,
gopi

Indiatimes — shopping order cancelled without any intimation

I have placed an order online to send a gift online from indiatimes to one of my friends in jaipur.
indiatimes took the payment online and confirmed my oder saying that if i place the order before 2pm on 27th october, then the order will be shipped on diwali the next day. they had a scheme like that.

But the order did not reach. I checked with indiatimes and was told that they take 3 days, which is not in tune with 24hrs as was shown on website.

I still agreed as i wanted the gift to reach my dear ones by friday.

But on Monday i checked again the gift has not reached. I have sent varuious emails to indiatimes asking for status of order but they did not reply.

Then I spoke with someone named Aman, Team Lead of call center. he said he will get order shipped in a day and rever to me. But he never reverted.

Today I have shooted an email to MD of indiatimes and then I start getting calls that the order is on its way. After 30mins the person calls up and says that my oder was cancelled. when I asked who has instructed to cancel the order, they do not have the data.

This is ridiculous, my diwali gift has been shattered and has not reached even after 10 days.

what shall i do?

Order Number : [protected]

Indiatimes — email not accessible

after log in when password entered, inbox is not opening. http error 400 icomes on the screen with team one authorisation failed please restore inbox acess and full acess immediately

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