[Resolved]  Indiatimes Shop / Spy Pen Camera — hardware problem/ not work

Address:

Central Delhi, Delhi

i purchase a spy pen camera+ 16 Gb pen drive......
in first day i make video..transfrer data to use pendrive...n try to connect computer...

but several problem has come...as...
when i transfer data data is transfer but again i make vidio ,,it not make video,then plug to computer,then tha data is disapper from pen drive and video is also not made..
it not record voice or pohot.. seperatly as tell to me at time of order
some time recoding is not done ..
i totaly feed up..
i also try give no but ur person not note my problem due to network problm the give email id
so
please call me to listen complete problem..

above statement is sent to at company email..as [protected]@indiatimes.com

they respone follows as...

Dear sharad kumar gupta,

We thank you for contacting Indiatimes.

With reference to your mail dated-17.03.10 for order no[protected], we would like to inform you that?we have forwarded the complaint for defective product to the concerned department. It will take 05 working days for the complaint to be resolved. Please, have your complaint number-178314, and you can use it for the further reference.
We apologize for the inconvenience caused to you.
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
Anup - Customer Service


Thank You once again for being a valuable customer of Indiatimes.

With regards,

Indiatimes Shopping.

[protected][protected][protected][protected]
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but there is no reponce
again i do several call at [protected]
but they didnot try to solve my problem

at last they say ur warranty period if expire now we cant do for u..

then i come near to u to help me..

please help me in this matter..

thanking you
sharad kumar
[protected]