Indiatimes Shopping — Material not received as per payment condition

ravi8319

Address:

Ahmedabad, Gujarat

I had did the payment for :

Spy Pen Video Camera + 2GB Micro SD card + 8 GB Pen Drive*, to indiatimes shopping,

but 2GB micro sd card was not recieved. i did the payment through credit card.

india times shopping told me to return the entire material , i did so,.

I am asking for replacement or my money back but neither of them is given back.

I have receipt and all other payment documents.

Further they are saying they have debited amount on 18.12.2010 but i showed them the bank transaction , on the same day times india has credited the amount to 18.12.2010 which means no transaction has been done.

My mail correspondance is attached for reference.

Regards,
Ravi Singh
[protected]@hotmail.com
[protected]

+1 photos

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Comments

teamindiatimes

from Noida, Uttar Pradesh

Dear Mr. Ravi,

Thank you for contacting Indiatimes Shopping.

With reference to your subjected order number, we would like inform to you that as per our discussion, you had confirmed that you had purchased the domain from the Indiatimes for website.

So, as per our confirmation your complaint has been resolved from our end

We thank you for your time and patience. We value you as our customer and your satisfaction is most important for us.

Thanks and Regards

Sudhir Raj

Indiatimes Shopping

ravi8319

My issue is resolved by indiatimes shopping.

The payment is done and refunded.

I thank sudhir raj for helping me sort out the issue clearly and concisely.

Since there were two transaction on same day from India times shopping, the whole thing got messed up.

I appreciate the matter resolved by Sudhir raj from indiatimes shopping