[Resolved]  Indiatimes Shopping — not giving my Gift card coupon

Dear Sir,


more than 20 times i mailed indiatimes people regarding this issue. they 1st check the status that on 6th i ordered and they shipped to me on 22nd and i received on 23th oct 2008.



the indiatimes people didnt know simple diff


shipping date(22 oct 2008 ) minus ordered date (6th oct 2008) is greter than seven days



deliverey date is 23th oct 2008.



they are telling that they shipped my product with in seven days if so then ask them to send me the proof that they sended me with in seven days.



coz indiatimes courier partner says that indiatimes people gave that product to them on 22nd oct 2008.



now indiatimes peoples are telling lie


details are as follows



I track my record on your courier service partner and track result is attached and please have a look on attached file it will prove that you sended my product to me on 22.10.08 after 16 days of i ordered(i ordered on 6.10.08) that product so as you have mentioned on your website that if your are unable to deliver in seven days you will give 151/- GC so please send me 151/- GC to compensate delay.


my order and courier details are as follows

(if you are unable to download attached file just go on your courier partner site and track AWB No[protected].



Order No[protected]

Sub Order No 1597171

Item Kids Laptop with Musical Piano + English Learner - 2 in 1

Item No 1851275

TNT AWB NO[protected]

but they are telling

Dear Mr. MANOJ KOCHAR,
We Thank you for contacting Indiatimes Shoppings.
With reference to your mail dated December 08, 2008, we would like to inform you that we provide the GC of Rs 151 if we are unable to ship the product within 7 working days.
7 working days are for shipment not for delivery.
We apologize for the inconvenience this matter may have cause to you. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
For further assistance please call our Customer care number Rajasthan [protected], Gujarat [protected], Punjab & Chandigarh [protected], Delhi & NCR [protected], Karnataka [protected], Andhra Pradesh [protected], Mumbai [protected]. All Days 8:00 AM to 8:00 PM.
We thanks for being a valuable customer of Indiatimes Shoppings.
Thanks & Regards
Arun Kumar
Customer Service.

just ask them they does not know the simple mathematics diff then all indiatimes peoples should join 1st standard again again start their studies from base coz they does not know the simple differecnce
shipping date(22 oct 2008 ) minus ordered date (6th oct 2008) is greter than seven days
but htey are telling no its not greater than seven days

regards,

manoj