Indiatimes Shopping — Wrong delivery of Product

I have brought AB king Pro of Rs 3250/- on 18/06/09 from Indiatimes Shopping. The delivery time given on website was within 6 days but I received the product on 18th day after complaining 4-5 times i.e. on 06/07/09.
My order no is[protected] and complain no. is 1128417 and 1133488. Customer care was also not helping and putting the call on hold which I am paying a lot of money service provider. The courier person also very rude. I written on the address given to Indiatimes shopping i.e. 2nd floor but courier person debated with me for no delivering product on 2nd floor. After lot of debate he deliver it on 2nd floor. The carton also in very bad condition. My order no. was also not mentioned on the carton. After I opened the Carton the product was not available which I brought from Indiatimes shopping i.e. AB king Pro. The product available in the carton is AB Shaper of value Rs. 1500/-. After I talk with customer care they simply forwarded my request without doing anything. Now the product is lying with me without any use to me.
The declaration obtained with the product shows name of Mr. S.S. Virani without any phone no.

This is just disgusting and I am very much disappointed with the Indiatimes shopping and I will suggest everybody which I know in the world and possibly all the people that "DO NOT BUT ANY PRODUCT FROM INDIATIMES SHOPPING. THEY SIMPLY CHEAT THE PEOPLE".

Please take strong action against Indiatimes shopping. Goverment should ban these types of company which cheat the people.