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Indiatimes Shopping. Com — Money debited, but still a month product is not received

I already logged a complaint on 19 dec 2012, but still its near a month my product is not delivered, its such a disgusting website and its service i will never buy any product again from Indiatimes shopping.com... my order code [protected]
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Dear Mr. Abhijit,

We understand your level of disappointment. However, we would like to inform you that we are working on a resolution and we apologise for the delay. Please wait for an update on the same.

Thanks,

Indiatimes Shopping
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