I have ordered an item with order #[protected] for my parents in Kolkata on Dec 29th 2012. They received a damaged product and Indiatimes is telling to send snapshot of the item. The problem is that I am staying in Hyd and my parents don't have infrastructure to send photo. I requested them to send any person to take snapshot/investigate the issues. They are simply bypassing the issue putting the blame on my side that I can't send photograph so they can neither replace the item nor they are ready for refund. So,I would just want to pass the message that Indiatimes Online shopping is fraud and don't shop from them as they will never miss a chance to forfeit you. The order value was 1249 which is totally gone and the product received is a damaged one. Indiatimes is simply passing the blame to courier who has delivered it. So seems Indiatimes after sales Service is very very poor. If there any issue they will pass it to customer and not be accoutable/responsible for anything. Their responsibility ends after taking the money. Delivery or quality of the product is not their headache. If you are lucky you will get a desired product and if there is any issue with delivery/quality INDIATIMES SHOPPING will make some story to pass the blame to customer and say " we are sorry and can't help you". Was this information helpful? | 
Indiatimes Shopping — fraud by indiatimeshopping
Sub Order Number : 1854834 Change StatusOrder Number :[protected]
Catalogue Name : Watch
Merchant Name and Number : 1st Wholesalers(100637)
Item Number / Product Number : 1924516
Item SKU No :AI25 _1stW
Item Title :TIMEX Gold Womens Watch - KH05 + Gift
Sub Order Number : 1854835 Change Status
Order Number :[protected]
Catalogue Name : Watch
Merchant Name and Number : AMS Exporters(101221)
Item Number / Product Number : 1721396
Item SKU No :Bret-eyegol_AMS
Item Title :Chrono Watch - eyegol
Order NumberProductsAmount
[protected] Gents Watches - Set of 2 - 0957
275.00
[protected] TIMEX Mens Watch - BQ 02 + Gift
721.00
[protected]@nic.in
refer to following transaction:
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Sub Order Number : 1854834 Change Status
Order Number :[protected]
Catalogue Name : Watch
Merchant Name and Number : 1st Wholesalers(100637)
Item Number / Product Number : 1924516
Item SKU No :AI25 _1stW
Item Title :TIMEX Gold Womens Watch - KH05 + Gift
Sub Order Number : 1854835 Change Status
Order Number :[protected]
Catalogue Name : Watch
Merchant Name and Number : AMS Exporters(101221)
Item Number / Product Number : 1721396
Item SKU No :Bret-eyegol_AMS
Item Title :Chrono Watch - eyegol
Order NumberProductsAmount
[protected] Gents Watches - Set of 2 - 0957
275.00
[protected] TIMEX Mens Watch - BQ 02 + Gift
721.00
***
items not received till date whereas your site is claiming despatch of the same.
i think thieir is some fraud involved .
the matter has already been filed in the national consumer court against your shopping site and dealers.
also the complaint has been registered with cyber rime cell FBI
inspite of repested reminders you have not shown any interest and rather claiming web proof id.
now thw matter will be resoved with compensation for fraud and misuse of customer info on the pretext of shopping.
*****
Complaint Information
Internet Crime Complaint Center
Complaint Id: I[protected]
icare <[protected]@indiatimes.co.in>
[protected]@indiatimes.co.in
[protected]@nic.in
****
no action has been taken by the customer carew till date.