Indiatimes Shopping — More money taken from my account

Siva1112

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu

Dear Sir,

Saturday 27/10/2012 , I purchased a New Attractive Folding Luggage Trolley from IndiaTimes Shopping http://shopping.indiatimes.com/

First of all the rate when i chose the product was RS.799/-

Next i applied their coupon "DIWALIOFFER" , then they rate was reduced to RS.559/-

When i moved to payment page, there also the rate was showing RS.559/-

After i made the payment, i got a Tranx alert message from my bank for RS.799/- at WWW.SHOPPING.IN and a mail was send by them.

Please check attached image, which i took for compliant purpose.

i have already complained abt this and even now they are maintaining the same status.

Please check and do the needful

Thanks in advance!!

Siva

+1 photos

Was this information helpful?

No (0)

Yes (0)

Related IndiaTimes.com reviews

View all 811 IndiaTimes.com Reviews

Comments

IndiaTimes.com Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Siva,

Greetings from Indiatimes Shopping.

We apologize for the inconvenience. Your complaint has been registered with our Customer Help Desk and promise to resolve this issue as soon as possible. We will get back to you with updates regarding your complaint.

Thanks,

Indiatimes Shopping

IndiaTimes.com Customer Care

from Delhi, Delhi

Verified Support

Dear Siva,

Greetings from Indiatimes Shopping.

We apologize for the inconvenience caused to you and promise to resolve your issue as soon as possible. However, we would like to request you to provide us with you order number to help us process your complaint faster.

Please contact us at [protected]@indiatimes.co.In with your updated contact details and queries related to this issue.

Thanks,
Indiatimes Shopping