Indiatimes Shopping — non delivery of goods

jatins1408

from Chennai, Tamil Nadu

Address:

Mumbai Suburban, Maharashtra

My Order# [protected] is NOT yet delivered since March 1 2012 worth Rs.2474
This was actually replacement of 2 items against my original order# [protected] containing 7 items which was dated Dec 4, 2011 worth Rs.7833.

Every time some one calls from Indiatimes Shopping, they assure delivery within 3-4 working days.. but next call comes only after few weeks. Again same story of assuring resolution in another 3-4 working days and into infinite loop.

Even my card thru which i had originally paid got expired & is discontinued/not renewed since its renewal fees is more than Rs.2474. Hence I cannot take this as refund into same account. I have already conveyed my request to refund in form of Gift vouchers/coupons on indiatimes which i can use for my future purchases. Even this is not done till date.

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IndiaTimes.com Customer Care

from Delhi, Delhi

Verified Support

Dear Mr. Shah,

Hello from Indiatimes Shopping.

With reference to your complaint posted above, we would like to update you that your both of the orders amount already refunded from our end for your order no.[protected]:00001, 00002 on dated 03/04/2012 and 18/04/2012.

We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping

Thanks,
Customer Help Desk
Indiatimes Shopping