[Resolved]  Indiatimes Shopping — Non-Delivery of Product..Indiatimes is a fraud company

Address:East Delhi, Delhi

I placed my order([protected]) on 21st March and the promised delivery date is 4th April , however I did chat with Customer Care on 28th March, as per him it should have shipped on 30th Mar13. But i checked the online status it’s still showing to be shipped inspite of this i got a sms stating "due to festive season may be a delay by a week in delivering your order" . Is this the right excuse to give to the customer? . I called to customer care somany times surprisingly all have given different-different excuses. It seems that they cheated me and Indiatimes is totally fraud company.

Today i got a call from them and they said that they can't deliver the product as per the given delivery date and they will dispatch it asap. I think they cheated with me and i won't get my product.

Many more people have suffered from them I want you to take some serious action against this Fraud company.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Mr. Bhalla,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.

Regards
Indiatimes Shopping
Dear Mr. Bhalla,

This is to state here that a refund has been already processed against the cancelled order and we apologise once again for the trouble. We hope to have another chance of serving you in future.

Thanks,

Indiatimes Shopping

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