| Address: | Pune, Maharashtra |
I have subscribed for Femina Hindi Magazine for my Uncle in the Month of Oct 2011 . I have done online payment of Rs 1450/- for the same Order No[protected]. Till date I have not received a single issue.
After communicating on email I received response saying that I will get it from the month of Dec 2011. Now it is March 12 still I have not received it.
When I asked for the status in Dec on phone they registered complaint(Ref No 46964) and said they would resolve it in 2-3 days. After that even doing so many follow ups they are doing nothing.
Once they said they have delivered the Magazine when I asked them details about the courier service and Docket No they stopped responding. Even they stopped picking up the phones. I requested them to revert my money back and cancel the order. I have not received any response from the authority till 10 th March 2012. In 10th March's email they said they will cancel my order and revert my money back. Now it is 19th March I have not received any confirmation even on email. Was this information helpful? | 
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end for your order no.[protected] on dated 12/03/2012.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping