[Resolved]  Indiatimes Shopping — one non-delivery and other wrong product received

Address:

North 24 Parganas, West Bengal

indiatimes shopping
Order No.: [protected]
Order Date: 09-Jan-2013 08:30 PM

i had ordered two products

1) Strontium Pollex 4GB Pen Drive
(as per the description it was to be USB 3 but i received USB 2, later i check it in Strontium website they dont have any USB 3 in the particular category)
complaint no. for this product is 629622

2)Laptop Notebook Skin High Quality - LP0252
(i have not received the product yet, i got a mail with the description with the dispatch details it was through DTDC but when i check the tracking detail it is delivered to KOCHIN)
complaint no. for this product is 631783

and i am still getting calls from them confirming that have i received the products

i have sent them many mails and even called them several times, even though case has been made with them for both the products they dont have any updated information. evertime i am said that they are looking into the issue their senior will call me but i have never received any call for both this issues yet.