Indiatimes Shopping — refund not provided

Address:East Delhi, Delhi

I have filed a request to return a blackberry 8830 phone to the indiatimesshopping.com. They picked the product on 22.8.2011 and had told to refund the money before 31.8.2011. Still i have not received the refund. Whenever i call to customer care, they ask me to wait for 48 hrs to receive a feedback call.
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Dear Mr. Kumar,

We are really apologies for the inconvenience caused to you while shopping with us.

With reference to your subjected order number, we are requesting you to please share your order details at [protected]@indiatimes.co.in. So that, we will be able resolve your complaint from our end.

We thank you for your time and patience. We value you as a customer and your satisfaction is most important to us.

Warm Regards,
Sudhir Raj
Indiatimes- escalation desk

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