Submit a Complaint
Online Shopping
IndiaTimes.com

[Resolved]  Indiatimes Shopping — Product delivered to a wrong person

Address:Bangalore, Karnataka

I've placed an order of 2 products in Shopping.Indiatimes.com, while sending it my order was splitted into two in which one was delivered to me and the other was delivered to a wrong person. I placed a complaint Case 604629 with them and called them lot of times till now and expected resolution time of the case was Jan 16th, but there is no proper response from them till now. I'm really fed up with them.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
2 Comments

Related IndiaTimes.com reviews

[Resolved]Indiatimes.com - Recovery of email[Resolved]Indiatimes.in - Half part of the order delivered[Resolved]Indiatimes.com - Order not delivered in my hand[Resolved]Indiatimes Shopping - Did not get cash back1[Resolved]Indiatimes Shopping - Damaged product delivered
View all 811 IndiaTimes.com Reviews

Comments

Dear Mr. Vijay,

Hello from Indiatimes Shopping.

We deeply regret this unfortunate error. We have taken a note note of this complaint and we promise to get back to you with a suitable resolution very soon. Request you to wait for an update from our team.

Thanks,

Indiatimes Shopping
Reply
Dear Mr. Vijay,


We once again apologise for the inconvenience and would like to offer you a gift coupon as a token of our apologies. The details have been shared with you and the case has been closed. We wish to have you shopping with us again.

Thanks,

Indiatimes Shopping
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaTimes.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    811
    Pending
    0
    Resolved
    325
    View all 811 IndiaTimes.com reviews & complaints
    IndiaTimes.com Phone
    +91 90 2466 6666
    +91 90 2488 8888
    +91 12 4451 8550
    IndiaTimes.com Address
    Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
    View all IndiaTimes.com contact information