Indiatimes Shopping — Product not delivered after 7 weeks | |||
I ordered for Asus Wireless Router on 11 Jun 2012, it has not been delivered after 7 weeks. The payment was made in full and in advance. A case number 285538 was opened with Indiatimes Shopping initially, and god knows how many more after that! They promised to call back in 24 hours but have NEVER done so. I have spent 1-1.5 hours on calls, sent 50+ emails, wasted all my money on calls and time. But they are quite tough skin to message through to. Never shop with Indiatimes again. Was this information helpful? | |||
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Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
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Hello from Indiatimes Shopping.
Thank you for using IndiatimesShopping.com
We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.
We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.
You can also kindly tweet us anytime at Cust_Help for updated information.
Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com