Indiatimes Shopping — Received wrong product and paid the cost of other product which I have ordered | |||
I have order "Seagate Goflex 1TB hard disk" form indiatimes shopping it's model no. is STAA1000302. They have taken full payment from me and delivered wrong product to me i.e "Seagate Backup Plus 1TB hard disk" and its model no. is STBU1000300. I have filed a complaint there now they have closed my complaint by saying its a wrong complaint. They have closed my complaint without informing me. They have fraud me have took my money and they are now refusing to do any thing in my complaint. As per their policy I have complaint them about the product with in 24 hrs and they took more then 48 hr to call and not called yet about my complaint and closed it without any notification to me. Was this information helpful? | |||
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+91 90 2466 6666
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Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
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Hello from Indiatimes Shopping.
We sincerely apologise for the confusion regarding your order. However, we would like to request for your order number to move this case from this forum to our Customer Help Desk. Please contact us at [protected]@indiatimes.co.in for further information regarding your complaint.
Thanks,
Indiatimes Shopping