Indiatimes Shopping — They sell second hand product as new

Address:Mumbai Suburban, Maharashtra

They are running a racket. I ordered this product from them few days ago. It was received on 12th March. The packing of the product is very very good. The Oven was severely dented at 2 places. The inner carton is absolutely intact, outer corrugated box is also intact. There is 3rd outer layer with bubble rap, which is also spotless and intact. How can it get dented in transit if all the 3 layers of package are intact. It implies that they have packed dented product and delivered to me. I have lodged complain and they say send it to them at my expense and then only they will replace. It show clear harassment tactic. Do not ever by any product from them otherwise you will be a victim of their fraud. They are selling showroom display, godown damaged products as new which is otherwise available in the market for 40% less in company outlets.
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Dear Mr. Jain,

We are very sorry for the inconvenience that was caused to you and would like to request you for your Order Number to move this complaint from the forum to our Customer Help Desk.
We will try to resolve the matter within the shortest possible time.

Regards
Indiatimes Shopping
Dear Mr. Jain,

We are very sorry for the inconvenience that was caused to you and would like to request you for your Order Number to move this complaint from the forum to our Customer Help Desk.
We will try to resolve the matter within the shortest possible time.

Regards
Indiatimes Shopping
Dear Mr. Jain,

We are very sorry for the inconvenience that was caused to you and would like to request you for your Order Number to move this complaint from the forum to our Customer Help Desk.
We will try to resolve the matter within the shortest possible time.

Regards
Indiatimes Shopping

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