[Resolved]  Indiatimes Shopping — they sold me duplicate deos and now they are not replacing the product nor refunding my money

Address:

Thane, Maharashtra

first they sold me duplicate nike deos.n now they dont have address of merchant.its been almost 3 months they are not replacing the product nor refunding the money.i have given the details below.if i dont get this thing done ill be complaining to nike officials soon saying that inditimes shopping is selling their duplicate product.










Subject: Re: order no:[protected]
From: icare <[protected]@indiatimes.co.in> Wed, 16 May '12 7:36a
To: You
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Dear Mr. Anantwar,

We thank you for contacting Indiatimes Shopping.

We apologize for the delay in responding to you.

With reference to your mail dated -15.05.12 for order number - [protected], we would like to inform you that we have updated your request to the concerned department, they will get back to you within 48 hours. So, kindly wait for the resolution.

We regret for the inconvenience caused to you in this regard and sincerely apologize for the same.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For convenience please do not delete the interactions while replying.

With Regards
Ravinder kaur- Customer Service
Indiatimes Shopping




On Tue, May 15, 2012 at 2:33 PM, milind anantwar <[protected]@rediffmail.com> wrote:

order no:[protected]
please send me d vendor address of this product.i have received duplicate nike deos.i want them to be replaced as quickly as possible or i will have no choice than going to consumer court.

-milind anantwar
[protected]