[Resolved]  Ing Life Insurance — not process policy surrender

Address:Rajasthan

Myself hariom singh rajawat i am having a insurance policy from ing policy no.00384249, i have surrender that policy on 29th march11 in jaipur office, that they assured me that my claim will be done with in 15days but after the many time camlainent on customer care they reply me that your surrender is under process,till date they have not process my request and i am suffering from money problem.Please help me.
Name- Hariom singh Rajawat ( Ing Policy no.[protected]
Address-43D, Bhuvneswari vatika,
karni palace,200ft bypass
vaishali nagar, jaipur-21
Mob.NO. +[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Rajawat,

Greetings from ING Life Insurance.

We regret the inconvenience caused.

With reference to the concern of non-process of the surrender request under policy 00384249, we would like to confirm you that its resolution has been explained to you by our executive over a phone call on 7th May 2011.

For any further assisstance you can write to us at [protected]@inglife.co.in with your reference number INGORM01013.

Assuring you of our best services at all times and looking forward to a continuing relationship

Regards,
ING Life Customer Care

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