[Resolved] Ing Vysya Bank — Delay in Home Loan foreclosure | |||
Dear Sir/Madam, It is being very worst experience with ING Vysya bank for getting the foreclosure letter initially when i requested the letter in 2011 they took more than month to provide, when i was looking for changing bank and transfer to other bank.They took so much time after many followup and my vacation finished and I have to leave country for assignment abroad so I could not complete the transfer. Now again , when I am paying money directly so loan can be closed ASAP and asked for foreclosure letter they have not provided letter ,now it is more than two weeks and no response on it from their department after writing many emails. It is really annoying ,they just delaying the things to earn extra interest. hope some one take action against such banks and suggest not to do deal with this bank since their after sales service is pathetic. Regards Sikandar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 3309 5000
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Plot No C/12, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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Home Loan — Foreclosure
Respected Sir/ Madam,I Vijay Kumar s/o Sh. Ram Saroop, Resi. of House no.10853/1A, St. No. 12, Kot Mangal Singh, Ludhiana (Pb.) have got a house loan of Rs. 425000/- for purchase of a house in October -2006 from your branch at Feroze Gandhi Mkt. Ludhiana. My Loan Account No. is GLGL 00000282. Now after paying more than 32 installments of Rs. 5500/- Per Month I want to foreclose my loan account from my own funds. For this purpose, I visited the bank and submit my request for foreclosure. First the bank insisted me to continue with the loan but as I have got sufficient funds at my own, so there is no question to pay any interest.
Now the matter is that, the bank is not co-operating me in this regard. The officials are not forwarding my request to their concerned head office at Chennai (as intimated by the Sh. Gagan Arora Branch Manager). They have told me that a prior approval from their head office is required for foreclosure, but it was not mentioned to me at the time of sanction of loan. The officials are not even telling me the principal amount outstanding as on date. However they are insisting me to pay 4% of penal interest as foreclosure charges, while in the agreement made earlier it was only 2% of the outstanding. On my repeated visits to the bank, the officials are harassing me by paying no attention towards my case. Every time I visit the bank, the official advice me to come another day for further action.
Please help me, as I feel much harassed.
Thanks
Vijay Kumar