[Resolved] Ing Vysya Bank — Discrepancy in settlement amount and misbehavior from bank personnel | |||
I had a personal loan with the above numer. In Nov'12, Mr.Rakesh and Mr.Mekhri from ING who were in touch with me had agreed to settle the loan for a sum of Rs.33000/-. I paid Rs.25000/- in November 2012. Later Mr.Mekhri sent me a settlement letter which quoted Rs.36000/-. I immediately wroyte a reply to Mr.Mekhri asking for the discrepancy. However he never replied back. Now, 9 months later a person called Mr.Kiran is calling me and stating that i have to pay Rs.77000/-. He is calling my work place and abusing people. He is using all kinds of dirty language and trying to defame me. I request you to kindly look into this matter. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I had a personal loan with the above numer. In Nov'12, Mr.Rakesh and Mr.Mekhri from ING who were in touch with me had agreed to settle the loan for a sum of Rs.33000/-. I paid Rs.25000/- in November 2012. Later Mr.Mekhri sent me a settlement letter which quoted Rs.36000/-. I immediately wrote a reply to Mr.Mehkri asking for the discrepency. However he never replied back. Now, 9 months later a person called Mr.Kiran is calling me and stating that i have to pay Rs.77000/-. He is calling my work place and abusing people. He is using all kinds of dirty language and trying to defame me. I request you to kindly look into this matter.
Reply
I had a personal loan PL[protected]. In Nov'12, Mr.Rakesh and Mr.Mekhri from ING who were in touch with me had agreed to settle the loan for a sum of Rs.33000/-. I paid Rs.25000/- in November 2012. Later Mr.Mekhri sent me a settlement letter which quoted Rs.36000/-. I immediately wrote a reply to Mr.Mekhri asking for the discrepency. However he never replied back. Now, 9 months later a person called Mr.Kiran is calling me and stating that i have to pay Rs.77000/-. He is calling my work place and abusing people. He is using all kinds of dirty language and trying to defame me. I request you to kindly look into this matter.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
244
Pending
0
Resolved
157
+91 22 3309 5000
+91 22 3309 5060
Plot No C/12, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
View all ING Vysya Bank contact information