[Resolved]  JBG Tours and travels — provided inferior services but collected the amount for the higher charges.

Collected the amount for providing the VOLVO bus A/c . However while start of journey a non volvo bus has been provided and the amount has not refunded.
Volvo bus charges collected:870.00
actual non volvo marjket bus charges:500

He has delayed the jouney time by about 5 hrs.
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Aug 14, 2020
Complaint marked as Resolved 
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jbg volvo is very good service providor for volvo bus in all over india.I am Not agree that this is a actual complaint
I have faced exactly the same problem with JBG. They cheat their passengers by selling Volvo tickets and pushing them onto regular cheap buses at last moment. The complaint about bus being late is true as well.
j b g Volvo bus provide best service for Manali, katra .he is provide best buses all route.
Had the worst ever experience with JBG recently..
There was a delay of over 3 hours
The Pick up point got changed
They charged for a volvo, and provided a rickety AC bus, which for sure was from some other operator
Dinner after 2:00 am (also delayed by over 3 hours)

Surely not letting any of my friends/family book their travel through them ever!
traveling with jbg was a nightmare

travelling with jbg was a nightmare for me. Poor service, poor communication, drunk drivers who take frequent fights with passengers ...
after experiencing a travel with them, i prefer not to travel with a volvo bus service provider.

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