[Resolved]  Jet Airways - Air Ticket — Refund not Received

Address:

Maharashtra

I have cancelled tickets for Travel by Jet airways from Trivendrum to Mumbai. I personally went to Jet Airways office on Andheri Kurla Road (Lottolier Floor, B wing, Andheri Kurla Road, marol Nak, Opp SM Centre, Andheri 400059 - Tel 3989333) on[protected]. I was given given Refund reciept no.[protected] and 6 dated[protected]. Nothing happened for 3 weeks and once again I visited their Office and was informed that within 8-10 dyas the refunf amount wil be credited to Bank Account. Regret to inform you that even after 6 weeks I have not received the refund.

In response to my querries, Jet airways continue to give contradictory responses as re-produced below.

1. From: Info <[protected]@jetairways.com>
To: Kirtikumar Pandya <[protected]@yahoo.com>
Cc: [protected]@yahoo.com
Sent: Mon, March 7, 2011 4:34:55 PM
Subject: Re: Feedback - refund not received - Refund reciept no.[protected] and 6 dated[protected]


Dear Mr. Pandya,

Thank you for your mail and contacting Jet Airways.

With regard to your mail, we have forwarded the contents of your mail to the concerned Revenue department and we will revert to you shortly. May we request you to kindly bear with us during this interim period.

Thank you,
Yours sincerely,

Audrey
Web Manager
Jet Airways India Ltd

Office Hours
Monday to Saturday
[protected] hours.

2.



K.S.Pandya

I do not what to belive.

Please assist me to get the refund.








[protected][protected][protected][protected]
From: Info <[protected]@jetairways.com>
To: [protected]@yahoo.com
Sent: Mon, March 7, 2011 3:34:18 PM
Subject: Fw: Feedback - refund not received - Refund reciept no.[protected] and 6 dated[protected]


Dear Ms. Pandya,

Thank you for your mail and contacting Jet Airways.

With regard to your mail, please be advised that we have forwarded a request for the refund back to the credit card vide ARN : 74332741025102406923530. We request you to kindly check with your issuing bank.

Thank you,
Yours sincerely,

Web Manager
Jet Airways India Ltd

Office Hours
Monday to Saturday
[protected] hours.