[Resolved]  Jet Airways — Refund amount for

Address:

Bangalore, Karnataka

I have booked a jet airways flight on 22nd DEC from Indore to Bangalore. Flight cost was 6668. first time the transaction failed but my bank account was debited of the amount 6668. second time transaction was successful, my ticket was booked and again my account was debited for 6668Rs.
I am trying to get my refund from Jet airways but no response i am getting. their customer care is so pathetic that i am not able to contact them. they kept me waiting for 45 min but then also agents did not come to pick the line. i am not sure what to do next, how to take this to them. I have sent a mail regarding this at [protected]@jetairways.com. Still waiting for the reply. below are the reference no. of transactions.
PURCHASE SUBJECT: ONUS 21DEC1945 Card no.: 5081XXX0XXXX6800 21DEC JET AIRWAYS -BILLD Ref:[protected] Ref No :- 21DEC[protected] failed booking - but account was debited

PURCHASE SUBJECT: ONUS 21DEC1950 Card no.: 5081XXX0XXXX6800 21DEC JET AIRWAYS -BILLD Ref:[protected] Ref No :- 21DEC[protected] successful booking and account was debited again.

Please help me to resolve this issue with jet airways. Thanks

Kapil Vidhani
[protected]