Jet Airways — Unecessary delay in luggage

I travelled by JetAirways 9W731 I had to board Continental from Delhi. Jet Airways reached at about 12:30 PM, Continental was on 10:50 PM.
Now first Jet Airways made a through checkin for my luggage. Next in Delhi when I asked for my luggage they assured they will give to Continental latest by 8:30 PM. At international airport I started a follow up with Jet and they turned with my luggage at 10:20 PM which Continental refused to take in as it would have caused their flight to be delayed by an hour.
Then JetAirways guy assured me that my luggage will be sent in next Continental flight, even took my email to inform when my luggage will be boarded, gave his number and gave all damn assurance.
After reaching to US, and four days passed still Jet is not giving proper information to either Continental or me, It is really unprofessional and I am managing to survive in US without any of my luggage causing me lot of pain.
Jet is responsible for this either they should not make through check in and even if so then should not give false assurances. I am really short of words writing about how irritated I am feeling about Jet.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Jet Airways — Delay due to long que for boarding pass

My wife Sunita Agarwal and myself Sumer Agarwal had bought two tickets for flight no9W 725 Delhi- Lucknow on April 26 leaving Delhi at 3:45pm PNRLBTTZK and Tno[protected]. We had reached the airport at 3-3:305pm and after scanning stood in the que to get our boarding pass and also to get...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jet Airways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2693
    Pending
    0
    Resolved
    582
    Jet Airways Address
    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    View all Jet Airways contact information