Jet Airways — Stolen goods from check in baggage | |
I was traveling from Delhi to Chennai, Chennai to Colombo on 14th September, 2008. When i claimed my baggage at Colombo Airport i found it was open and i found that new mobile phone which i purchase for my friend was missing. The mobile phone packet was cut open and the mobile phone was missing from the packet. This is done by Jet Irways ground staff. I owe an explanation and compensation for this act from Jet Airways. Was this information helpful? | |
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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The Jet staff noted my compaint and promised to deliver the same within 24 hours but I received my first luggage after 48 hours and when I opened it i found the valuables missing from it. It was a soft body VIP
suitcase and someone had opened the bag probably by opening zip. I received the second luggage after
3 days that too after making at least 25 calls to jet office.
The staff at the luggage office of jet never bothered to call me and update me on my baggage status and most of the time they don't even pick the phone.
It's been more than 4 days since I lodged my complaint about the missing valuables from my suitcase but I have not received any update from Jet so far...
Next time when I travel, I will make sure that I don't travel by Jet.
Arbind singh