Jet Airways — Not getting support from Jet airways for money refund for cancelled ticket

Dear Team , My name is aman vats , I was on vacations on 16th Aug at Leh , Since net was down at Leh during this period so i hwas not having any other option but to approach sonu fliers , at leh main road , I got the ticket in the name of Aman Vats and Nishi Vats , Travelling from delhi to varanasi .Due to some reason i was not able to board the flifgt so i got it cancelled at Delhi airport from Jet Airways counter , Ticket no was[protected] and[protected] , Jet air executives told me that there will be deduction of 1100 Rs per ticket and rest of the money will be refunded to me , Since i have booked the ticket with cash so after cancellation money will be refunded to the agent , Now from 18th aug i am following like anything with the agent so that my money will be given to me back , He is continously giving excuses that he will deposit money in 1 days or two , From few days he stop picking up my phone . I had approached jet airways and they are saying that coordinate with travel agent and let us know RAA number then only they can follow for the same and they are saying that they are not responsible for travel agents , I want to know that these travel agents are appointed by jet airways or some one else , They are putting big boards on behalf of Jet airways without there permission , I am highly disatisfied with the response of Jet airways and urge you to get my money back or arrange to get the license cancelled of that agent Address of travel agent is as follows Sonu Fliers Main Bazar Leh - Pin code 194101 Ph no [protected] Regards Aman Vats [protected]