Jet Airways — Theft by Jet airways staff and abusive behaviour

Address:

Tiruvallur, Tamil Nadu

I travelled in 9W 7075 flight from Delhi to Chennai on 3rd Oct'12. I have kept my mobile in the seat pocket. In the time of the transit in Bangalore, I was checking my bags in the over head compartment (just exactly opposite to my seat), in the mean time cleaning crew was cleaning the cabin. When I returned to my seat, I saw that the mobile was missing. I had asked crew to check the cabin and the cleaners at Bangalore airport, but we could not find out. I always had a very good trip with Jet airways, but this incident was really horrible. BUT, the very painful thing was that one of the cabin crew member was teasing me and joking at the incident. The dialogue which he said was;

"Mam, I found a mobile but thrown it in the dust bin ", I really do not understand, what was his thinking. More than the missing of mobile, his ill behaviour was very painful. He was continuously laughing and making fun about the incident.

I need help in getting penalty from the airline. They are very careless..

Regards,
DEVI.S