[Resolved]  Jetlite — Taking extra amount by tickting officer

Well considering that you spelled "already" wrong, perhaps the email address is not working because you have a spelling error. Try going to night school and taking spelling lessons so you can spell the email correctly.

I just emailed [protected]@jetairways.com, it is NOT a invalid email address. The only thing that is invalid here is your computer skills knowledge and your spelling. If you are so stupid that you can't even send a email correctly than you deserve to lose this money.

Shilpa go to the nearest Jet airways office or call their toll free number, ask for manager and give them your details they will correct the amount immediately.

Its a small mistake will be rectified immediately.

[[protected]@jetairways.com]
should be

[protected]@jetairways.com and the email should go but why use email? when all you need is to pick up a phone and call Jetairways office/staff in your city.

I request you to kindly see below the letter e-mailed by me to yatra.com and also the reply received by me from yatra.com. These are self explanatory and I request you to kindly do the needful for arranging to refund the full amount against one of the Bookings made on 11/06/2009 for a around trip flight from Kolkata to Mumbai depart. Kolkata 2/7/09 and Depart. Mumbai 4/7/09. The other details regarding the e-ticket are available in the letters below:

From : S.Dasgupta
B/13/1, Golf Green Urban Complex,
Phase I, Kolkata 700 095. 12.6.2009


M/s. Yatra Team,
Per “[protected]@ yatra.com “
Letter through e-mail.


Dear Sirs,

I am a regular customer of your services in air ticket bookings both domestic and international sectors for the last 2 – 3 years. I have recently had my yatra i.d. recorded with you as [protected]@ifbglobal.com for which you have also allotted a password. I am pleased to state that I have always found your services very satisfactory.
Now I am in need of your help on an issue due to a freak action, which I am narrating below:-
On 11.6.09, at about 4.45 pm, I opened your site to book air ticket for myself from Kolkata to Mumbai and back on a ‘round trip basis’ departure Kolkata on 2.7.09 and departure Mumbai on 4.7.09.As I am not too familiar with computers, I was going through with the booking procedure slowly and carefully. Just as I was on the last button to complete the booking with ‘submit’, there was a power cut and the computer screen went blank. After the power connection resumed, I went though the same process once again and successfully completed the last ‘submit’. I heard the SMS alert tone of my mobile and without even opening the ‘in box’ I felt satisfied that finally my booking has gone through. But, moments later there was another SMS alert. I was totally surprised to read that two bookings have been made! which meant that the first ‘submit’ had actually matured, as also the second! I must say that the episode of the ‘twin’ booking was not intentional but it just happened all in a fraction of a second. I have read the contents of the E-Tkt and have noted that the bookings are ‘non-refundable’, yet, I earnestly request you to kindly consider the aforesaid and arrange for a full refund of the second set of the booking – ‘OUETYA’.For your ready reference I give the Yatra booking nos., PNR nos., etc.

1) Yatra Booking No: O9CTYA; Jetlite flight no.S2 704-on 2nd July, 09 Depr. Kolkata 16.25 Hrs; Airline PNR No. LPGGGN; Jetlite flight no.S2 703-on 4th July, 09 Depr. Mumbai 13.00Hrs; Airline PNR No. GOTBFH;

2) Yatra Booking No: OUETYA; Jetlite flight no.S2 704-on 2nd July, 09 Depr. Kolkata 16.25 Hrs; Airline PNR No. JFUQML; Jetlite flight no.S2 703-on 4th July, 09 Depr. Mumbai 13.00Hrs; Airline PNR No. CONTXB;

The moment I realized the debacle, I called up your office and spoke to a gentleman who advised that I should contact the Jetlite office and was kind enough to give their number[protected].As it was already past 6.30pm I decided that I would call on 12th. I spoke to Ms. Bhagyasree of Jetlite who was kind enough to listen to my unfortunate predicament and at the end asked me to contact Yatra, and thus I have chosen to write to you with this sincere request.

Thanking you,
S.Dasgupta
Dear Mr Dasgupta,

Thank you for contacting Yatra.com.

This is with reference to your e-mail below, regarding duplicate bookings made under Yatra Reference Numbers 09CTYA and OUETYA, respectively. We would like to inform you that you need to contact the airline directly regarding this issue and give them the airline PNR for both the bookings as the airline is authorized to update the remarks for full refund on one of the bookings. Please be informed that as soon as a remark for full refund is passed by the airline in one of the bookings' VCR(Virtual Coupon Record), we will be able to process the refund for you.

Alternatively, you can also send us scanned copy of e-ticket duly endorsed from the airline for full refund, so that we can raise the refund accordingly. Kindly note that airline stamp should be clearly visible on the ticket with the refund amount, the reason for refund and necessary deductions by the airline, if any.

In case you have any more queries or request, please contact us on below numbers or you can write us at [protected]@yatra.com. Alternatively, you can reply on this e mail itself.

Note: Please do not change the subject line while reverting.

Thanks & Regards,

Yatra Team
Landline:[protected]
Call centre no:[protected]for all networks)

Fax:[protected]
E mail: [protected]@yatra.com
Visit us: www.yatra.com

Thanking you once again.

Yours sincerely

S. DASGUPTA

hello i m rinku

sir i inform that my batch no : 715 we ara get up in the morning but jetking lab is not open for us this time the batch time sit our time start 8.00 am but i will reach there 7:30 because i live so much far
Security told me i will not open lab 7:30to 8:00am