[Resolved]  Jodhpur Vidyut Vitran Nigam Limited (JDVVNL) — Wrong charges applied on my electricity bill

Address:

Rajasthan

Dear Sir,
with due respect I would like to bring to your kind notice following points for further necessary action:
1. I am a Scientist in DRDO, Ministry of Defence currently posted at Dehradun. My family residing at Sadulpur in Churu district of Rajasthan State. We have a domestic electricity connection of Jodhpur Vidyut Vitran Nigam Ltd on the name of My Father Sh. DevKishan Sharma.

2.We pay our electricity bills on time within due date always. The Sub-division code is 1903 and account number of our connection is[protected].

3.Billing address of this connection is:

Devkishan Sharma,
C/o Tejpal Bhimraj Saraogi,
M.P. Chowk,
Sadulpur-331023.

4.The meter reading of our connection in the month of February 2011 is as follows:

Current Meter Reading:37959
Previous Meter Reading: 37879
Difference in Reading i.e. Utilized units:80

Therefore our Feb.2011 bill must be prepared on the basis of 80 utilized units. But when we get our electricity bill of Feb 2011, we got surprised to know that our bill has been prepared on the basis of 264 utilized units & with the mark as defaulter meter whereas our meter is going well.
When my father contacted AEN of Sadulpur division he said your utilized units are very less this month in comparison with previous month’s units. My father told him that we controlled uses of electricity this month so the units are less. My father also gave an application for the same. But AEN is not agreed to take any action, he said our meter is old and defaulter. Whereas our meter is going well, you can check it. I want to ask that if our meter is old then why they didn’t change it.

5.AEN is functioning like autonomous body and seems to have no control from any other authority. It seems that there is no written rule from the controlling agency and he is forcing its own constitution. He was not having any valid reason for these wrongly charged 264 units. I want you take necessary action & interfere in this matter to resolve the problem and ask this officer why he has sent wrong bill to us.

I have sent mails to CMD of JDVVNL but no response received.
In view of the above problem, I decide to bring this matter in writing to your kind notice with the hope that this matter will be taken seriously to rectify the problem as early as possible. Therefore, I would like to request you to take necessary action and setup an enquiry to rectify my problem & save my consumer rights.

Contact Details of Opposite Party is as follows:

Jodhpur Vidyut Vitran Nigam Ltd (JDVVNL),
New Power House,
Industrial Area,
Jodhpur-342003

Ph. No. of Managing Director (JDVVNL):[protected]
Telephone No:[protected], Fax No :[protected]
E-mail :[protected]@yahoo.com & [protected]@yahoo.com
Website: www.jdvvnl.com

Thanks & regards,