[Resolved] Just Dial Services — Miss Guided & Cheating | |||
I received phone call from Ms. Aankansa from JustDial, after 5-6 conversation, she convince me to take service as a trial basis, And as kept on her good faith I agree to take JustDial services for my Wife LIC business, for trial periods of 3 months ( 8th January 2010 to 7th April 2010) . After that he sent her executive on my place, As per my conversation with Executive He told me that for normal plan you have to pay Rs. 1433/-, As company policy you have to pay 3 months at a time (Rs. 4299/-) “IF YOU DON’T LIKE THE SERVICE YOU CAN STOP PAYING AFTER 3 MONTHS’’ (but 3 months service is mandatory) And he also told me that I have to sign ECS form which company will start withdrawing after 3 months IF I AM CONTINUED WITH SERVICES. The executive also Meet me & my wife personally and explain the same things to both o[censored]s. And we are agree to take trail for 3 Months. My wife signed the documents and paid Rs. 4299/- wide cheque.(for 3 Months trial) Also we request the executive as well as Ms. Aakansha that we are not in town so request to start service by 8th January 2011 (but service started by 5th Jan’2011) Today I come to know that JustDial Started ECS of Rs. 1433/- After that I spoke to Miss Pooja Patel, I explain her and she will told me that “you do whatever you can we will not help you, you may aware that you sign the contract.” My complain no is 46198. My 2nd call was with Ms. Aakansha, she and the executive also refused to take responsibilities. But she gave Assurance that she can try to find out some solutions and she will help me for the same. I request you to please Refund my ECS amount and kept 3 months services. If I satisfied I will continued the services. After my 3rd mail about STOP ECS payment (as per their instruction) on 5th Feb, Again 18th they TRY to pass ECS from my ACCOUNT (they god I kept only Rs. 700) and I pay find Rs. 250 to bank. we have been registered in the name of LICMUMBAI.COM Look in to matters and please do the needful Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Dear Sir,
This is to intimate you that pre activation of the contract we have forwarded you an automated message via email & sms about the deduction process of ECS from your account. Below is the extract of the same for your reference.
Message sent via Email :-
Dear Mr Snehal Bhatia
This has reference to your Auto Renewal Monthly contract in the name of Snehal Bhatia
Thank you for the Advance amount of Rs 4, 299 & Monthly ECS amount of Rs 1433
Please note, within 30 days of signing contract, the first ECS of Rs 1433 will hit your Bank account.
Subsequently every month around the same time the next ECS would hit your account.
The advance amount will be adjusted against the last two months of your tenure.
For any further queries, please contact customer support at 61607080.
Best Regards,
JustDial.
Message sent via SMS :-
Thank you for the adv amt of Rs. 4, 299. Pls note within 30 days of signing contract the 1st ECS of Rs.1433 will hit your bank acct. Pls read the invoice carefully for contract details. For further queries pls contact customer support at 61607080
Thanking You,
Just Dial Customer Support
This is to intimate you that pre activation of the contract we have forwarded you an automated message via email & sms about the deduction process of ECS from your account. Below is the extract of the same for your reference.
Message sent via Email :-
Dear Mr Snehal Bhatia
This has reference to your Auto Renewal Monthly contract in the name of Snehal Bhatia
Thank you for the Advance amount of Rs 4, 299 & Monthly ECS amount of Rs 1433
Please note, within 30 days of signing contract, the first ECS of Rs 1433 will hit your Bank account.
Subsequently every month around the same time the next ECS would hit your account.
The advance amount will be adjusted against the last two months of your tenure.
For any further queries, please contact customer support at 61607080.
Best Regards,
JustDial.
Message sent via SMS :-
Thank you for the adv amt of Rs. 4, 299. Pls note within 30 days of signing contract the 1st ECS of Rs.1433 will hit your bank acct. Pls read the invoice carefully for contract details. For further queries pls contact customer support at 61607080
Thanking You,
Just Dial Customer Support
I have also mail for the STOPPED ECS, as per your norms
I have confirmation copy also,
If you guys are true and correct then please refund my money
which you deducted after receiving MAIL.
I hope you understand.
You can contact me on [protected]@licmumbai.com
I have confirmation copy also,
If you guys are true and correct then please refund my money
which you deducted after receiving MAIL.
I hope you understand.
You can contact me on [protected]@licmumbai.com
Info LIC Mumbai <[protected]@licmumbai.com>
to
[protected]@justdial.com
cc
Info LIC Mumbai <[protected]@licmumbai.com>
date
Wed, Feb 16, 2011 at 12:17 AM
subject
Fwd: Auto: Cheated / Miss guide by your executives
mailed-by
licmumbai.com
hide details 12:17 am (2 days ago)
3rd and last remainder.
Would you to solve the problem ?
At your mercy
-vijen bhatia
- Hide quoted text -
[protected] Forwarded message[protected]
From: Info LIC Mumbai <[protected]@licmumbai.com>
Date: Mon, Feb 7, 2011 at 11:00 PM
Subject: Re: Auto: Cheated / Miss guide by your executives
To: [protected]@justdial.com
I have not received your feed back
-Vijendra Bhatia
[protected]
On Sat, Feb 5, 2011 at 3:42 PM, <[protected]@justdial.com> wrote:
Dear Customer,
We have received your e-mail .Thank you for writing to us.
This query will be tracked through the subject line and we request you not to change the subject line for future correspondence.
We shall revert to your Query within 48 working hours.
Should we require more time for further Co ordination, we will keep you informed.
Assuring you of our best services.
Note: This is an auto generated message
Warm Regards,
Customer Support Unit
Mumbai[protected]
[protected]@justdial.com.
Just Dial Pvt. Ltd.
from
[protected]@justdial.com
to
[protected]@licmumbai.com
date
Sat, Feb 5, 2011 at 2:12 AM
subject
Auto: Cheated / Miss guide by your executives
mailed-by
justdial.com
hide details Feb 5 (13 days ago)
Dear Customer,
We have received your e-mail .Thank you for writing to us.
This query will be tracked through the subject line and we request you not to change the subject line for future correspondence.
We shall revert to your Query within 48 working hours.
Should we require more time for further Co ordination, we will keep you informed.
Assuring you of our best services.
Note: This is an auto generated message
Warm Regards,
Customer Support Unit
Mumbai[protected]
[protected]@justdial.com.
Just Dial Pvt. Ltd.
to
[protected]@justdial.com
cc
Info LIC Mumbai <[protected]@licmumbai.com>
date
Wed, Feb 16, 2011 at 12:17 AM
subject
Fwd: Auto: Cheated / Miss guide by your executives
mailed-by
licmumbai.com
hide details 12:17 am (2 days ago)
3rd and last remainder.
Would you to solve the problem ?
At your mercy
-vijen bhatia
- Hide quoted text -
[protected] Forwarded message[protected]
From: Info LIC Mumbai <[protected]@licmumbai.com>
Date: Mon, Feb 7, 2011 at 11:00 PM
Subject: Re: Auto: Cheated / Miss guide by your executives
To: [protected]@justdial.com
I have not received your feed back
-Vijendra Bhatia
[protected]
On Sat, Feb 5, 2011 at 3:42 PM, <[protected]@justdial.com> wrote:
Dear Customer,
We have received your e-mail .Thank you for writing to us.
This query will be tracked through the subject line and we request you not to change the subject line for future correspondence.
We shall revert to your Query within 48 working hours.
Should we require more time for further Co ordination, we will keep you informed.
Assuring you of our best services.
Note: This is an auto generated message
Warm Regards,
Customer Support Unit
Mumbai[protected]
[protected]@justdial.com.
Just Dial Pvt. Ltd.
from
[protected]@justdial.com
to
[protected]@licmumbai.com
date
Sat, Feb 5, 2011 at 2:12 AM
subject
Auto: Cheated / Miss guide by your executives
mailed-by
justdial.com
hide details Feb 5 (13 days ago)
Dear Customer,
We have received your e-mail .Thank you for writing to us.
This query will be tracked through the subject line and we request you not to change the subject line for future correspondence.
We shall revert to your Query within 48 working hours.
Should we require more time for further Co ordination, we will keep you informed.
Assuring you of our best services.
Note: This is an auto generated message
Warm Regards,
Customer Support Unit
Mumbai[protected]
[protected]@justdial.com.
Just Dial Pvt. Ltd.
every year gandharva mahavidhalaya ghaziabad host a musical competition.From last four years my daughter and son participated in these competition but this year i notice that Gandharva management cheat the public by giving wrong decision.I know only about casio and kathak because my children participated in these two performances.when the result was declared in kathak, my daughter has got no award but she do her best.all the audience appreciated her for her performance and ask us from where she learn and when she got no award, audience was also surprised.We are very shocked and go outside.Then we ask the judge for her performance and her weak points, but judge answered that she don"t know any thing.The tottaling was done in not in my presence.we were very shocked to hear her answer.Then we call to management but we got no satisfied answered from that side.CORRUPTION IS ALSO IN CHILDREN COMPETITION.WHICH IS NOT FARE.HOW ANNA HAZARE STOP THIS TYPE OF CHEATING.
hghg
GANDHARVA MAHAVIDHALYA in ghaziabad host their musical competition every year.my daughter and son also participated in these competition from last four years.but this years they got cheats with the littel children.i know only about kathak and casio, because my children were participated in only these two competitions.i don"t know what will happened in another competitions.but from these two results i sure cheating also works their.my daughter got no award in kathak.but she do her best.after her performance audience praise her and ask me from where she learn.after result we were shocked but audience were also surprised what was going on.we came outside and ask the judge about our daughter's performance and her weak points, she answered that she did't know anything.Totaling was not done her presence.we surprised and call the gandharve management but they have no satisfied answered.CORRUPTION IS ALSO PLAYING WITH THESE SMALL CHILDREN.HOW ANNA HAZARE STOP THESE CORRUPTED PEOPLE.
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+91 88 88 888888
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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Before signing the contract their telemarketers calls & explained their packages clearly.
You should go there and meet personally to know all the details & resolve your complaint.
Thanks!!! Just Dial Services for being a part of my life & to increase my business.