JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 83%
Submit a Complaint
2221
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

TwitterFacebookLinkedInYoutube
Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060


View More Information...

Customer satisfaction rating
83%
Complaints
2221
Pending
206
Resolved
1788
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com Complaints & Reviews

Sort by:

Justdial — not stopping ecs even after asking to stop service

 Manibalan chandrasekar on Sep 21, 2019
I am unable to stop ecs deduction even after asking justdial to withdraw their services as i am closing business.

I have been telling them to stop enquires and stop eva deduction which they are unwilling and not responding responsibily.

I have sent mails and contacted them several times in this regard.. But they keep sending irrelevant mails stating.. The memberships still stands valid.

The telecalling staffs are very irresponsible and are not providing proper channel and procedures to stop ecs..

Kindly take strict action against the irresponsible...
Complaint comments  Read comments Complaint category Other

Justdial.com — just stop the ecs

 balkrishnabandekar on Sep 21, 2019
Its very frustrating when you cheat customers by not cancelling their ecs, when we request you cancel ecs from last 10 months. Is this the way you grow your business?

Stop my ecs as early as possible, i am going to take legal action against justdial if my ecs does not stop within this month. Because from last 10 months i am after your agents to get the ecs cancelled. I am very frustrated with your service now.

My company's name is: krishna exotica, goa....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — account activation

 Sujit Bhoi on Sep 21, 2019
In the name of my business 'sumahan music'i registered on just dial the lifetime scheme 3 days agowhich costed 8800/- in total. But my account has not yet been activated because of which i am unable to view my enquiry details and leads. Really, never expected such a poor response and execution from company like just dial. Please make it happen soon....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — complaint about the just dial pack in the name of liberte financials

 Liberte on Sep 20, 2019
I am registered with just dial as liberte financials & my business timing is between 3pm to 10pm but i get leads between 9am to 11am which are useless to me.
Also i am not getting leads in between 5 to 10km area.
This is waste of my money given as i am not able to get any mileage out of it.
Either change the leads time & the area of the leads given or refund my money....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Justdial.com — sending number to the fraud peoples by justdial (jd)

 shabeeh abbas on Sep 19, 2019
Dear Consumer Complaints Manager,

my email ID is
shabeeh.[protected]@gmail.com

This is to inform you that I have asked for transport service via JustDial couple of weeks back.
I have received a call immediately for the required service. They took some advance from me and I was having a mindset that just dial must have verified them because this call is coming through JD contacts.

He was actually a fraud and want to take more advance but thank God I haven't given him further advance.

After that, they blocked me from WhatsApp, and...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — justdial creating fake ad with my contact details.

 Jeeva Jee on Sep 19, 2019
JustDial Had Created an Fake Ad in category of Marriage Hall with my contact details which is un-Appropriate one . Am Recieving unwanted call Everyday through justdial Enquiry, so tried to contact just dial team regarding this issue, but they were never taking an action . i have complained to them Lots of time for the past three months, every time they used to say within 24hours your ad will be closed. but that action never happened. i asked the complaint number they were not providing it. ln the last call i told them to connect with your superior, they hold my call for 10 minutes then the same...
Complaint comments  Read comments Complaint category Wedding services

Justdial.com — chq payment

 Goldy Maggo on Sep 17, 2019
I m harish maggo prop g m sales ludhiana punjab mere se chq le kaer gaye the jd trust seal ka ek din bad maine mana ker diya tha ki nai lagvana maine servise nai leni hai chq bhi 10 din bad ka tha kyuki bol rahr the meri sale hu jyegi bad me cha he mana kar dena fer bhi chq lagava diya maine fail kerva diya 35/4o din bad fer lagva ke pas kerva liya this is cheat total cheat i m your regular customer from 5/6 year...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — kindly remove the negative review

 Megacare hospimed services on Sep 17, 2019
Greetings of the day from megacare hospimed services pvt ltd. Our company is a medical concierge startup company and we have a just dial page as we for better business and for people who need medical when they need the most. Recently an ex-employee who has been removed by the company bcoz o[censored]nprofessional behavior and bad terms. Dr. Prachi jain kindly remove the review for which we shall be highly thankful....
Complaint comments  Read comments Complaint category Employees

Justdial.com — not providing key word in just dial.com

 Isan Kakinada on Sep 17, 2019
We are from isan computer education kakinada paid rs12000/- on dated 6/72019, for position contract in just dial.
In the position contract, we have purchased 22 keywords along with autocad but now autocad is not functioning in the position.

From 22nd of july we are facing the problem, and we intimate the customer care executive and emailed the same so many times.
Customer care executive also interacted with us but we did not find any solution till now....
Complaint comments  Read comments Complaint category Institutes

Justdial.com — interest calculation jd

 Maheshbhai007 on Sep 16, 2019
Bright computer education
14:05 (2 minutes ago)
To shilpanpatel, vishal. Thakur, jay. Patel2, gita. Khichi, ahmedabad

Dear mr. Shilpan,

Its not the way you all are behave with customer.

We are continuously requesting you and you guys are completing making false promise and ignore us.

I send email regarding my problem on 21st aug 2019 till date no one give the proper solution for it

Its very worst management team i ever seen.

Provide solution otherwise refund my payment.

On tue,...
Complaint comments  Read comments Complaint category Education

Justdial.com — incorrect review not being removed!

 Butterc on Sep 16, 2019
Some guy named lalit (Possibly a competitor) has posted an incorrect review on my business listing (A class apart, noida) with you. I don't even teach him!! I have called your customer service and have received no help! I am very keen on pulling down my listing from your website and will also encourage my contacts never to list with you! Horrible to say the least!...
Complaint comments  Read comments Complaint category Other

Justdial.com — online fraud because of just dial

 mohitshrm528 on Sep 15, 2019
I had a very bad experience with just dial.
I had recently contacted just dial to provide me contact details of railway ticket booking agents.
One of the agents who called me was actually a fraud and took rs. 7, 350 from me without providing me a ticket.
I had lodged an fir in the local police station against just dial and contacted the criminal's bank where i had transferred the money to start the investigation against this fraud.
According to the police, just dial is totally responsible for this fraud and have started their investigation.
P. S : do not use just...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — haven't received any confirmation from vendor about my order

 shikha singhania on Sep 15, 2019
I ordered a bookey from vendor - jaunpur onlinedelivery.in (Flower delivery service). Got a upi link, payment was made, but i didn't receive any confirmation, even i can't track my order on app. I ordered it as a guest customer not a permanent one. I tried to reach vendor by the phone number provided on jd but its invalid. Delivery service was of today (15 seot 2019
). Am i cheated by jd???...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — automatic deduction from my bank account

 Kashi Ram Maurya on Sep 13, 2019
Rs 885/- is being automaticall being deducted from my bank account as just dial person got signed on ecs mandate from me keeping me in dark. The business owner is my son prakhar maurya with name bijli plaza registered with mob. No. [protected].
Pls stop ecs deduction immediately and refund rs.885/- debited earlier from my account.
Thanks... Kashi ram maurya...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — please stop ecs payment

 Inderzee91 on Sep 12, 2019
Please take a step. Share your story and sign the petition:

Stop just dial's ecs payments

Hi all,
I am inderjeet yadav and i registered my business on 16.07.2019 at just dial. As per the executive that visited me (Named deepak his no. [protected]), i can avail the facility (Get leads) for 12 month on a payment of rs.28320/- after conversation & negation he give me offer to take two month trial rs.4720 if i don't like the service i can discontinue the service i took the risk as i was starting my business and gave him the cheque that time he don't...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — worst experience

 DEEPAK DOLEY on Sep 11, 2019
Sir, i book a cab through a service provider of your app on 10 september 19 further the cab owner who called after registering on your app told me that he will provide taxi on 11 sep 19 but he is not even receiving the phone due to which i have to cancel my trip and also booking amount of the hotel is gone waste so i request u to take strict action for the cab owner who is not only a problem for customer but also for your well-known app
No of cab owner: [protected]...
Complaint comments  Read comments Complaint category Taxi

Justdial.com — refused to take ecs cancellation

 susan vijay on Sep 11, 2019
Dear team,

Salon suzan
Billing parent id pge04243
Sac code 998365

I would like to cancel the advertising for invoice no tn0719sn40038585..
And would like to cancel the ecs, i have signed the vouchers also kindly return back the cheques.. Please do it with immediate effect..
They have not taken any action on above mentioned mail...
They have not communicate regarding the ecs cancellation.. While applying they told we can cancel the ecs... Now when i called they are using abusive languages and threating me.. Kindly take a necesary...
Complaint comments  Read comments Complaint category Other

Justdial.com — ecs cancellation request

 Aj Pande on Sep 10, 2019
Hello

My name is ajay pande. My business is registered with justdail under name " sarita mess and tifin services. Nagpur.

I have contacted multiple times to request for ecs cancellation but that request never been taken into consideration and charging me monthly charge of 700/-.

Last i have contacted 2 months before and still i am getting charged.

Registered number :[protected]
Contact person : [protected]

Justdail company is ignoring my request from past 1 year. Hope to resolve this soon....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — fraud calls and fake leads

 Happiefly.com on Sep 10, 2019
Hello everyone. I am pravin kalaiselvan, managing director of happiefly.com... Here i would like to share my feedback here. Please do not trust justdial. Especially their marketing teams. Marketing agent rajan and vineet said that i have to pay once in a month for service. If i don't like then anytime we can cancel ecs. Today morning i realized that vineet signed a contract of 1 year from me by saying 1 month... This is how they fool people just for their 100 rupees incentives. How can they be so cheap? Money doesn't matter for me. But i wanted a good service. Pathetic people of justdial. I have...
Complaint comments  Read comments Complaint category Magazines & Newspapers

Justdial.com — multiple frauds. extra payment taken gst invoice not submitted and lack of customer support

 prashantkumarha on Sep 10, 2019
Dear all,

I have applied for the service with the nagpur sales person from just dial named as anup patrikar. He confirmed me regarding 750₹ per month charges on the package and we finalized two contract on 10th aug 2019. Whereas actually i am paying more than 950₹ per month each. They have not given me gst bill even after more than 30 days. I am loosing total 400₹ each per month on both transactions. Total loss of 6000₹.

I have repeated called then on customer care and sales person also sent multiple mails but no resolution on both the issues.

There...
Complaint comments  Read comments Complaint category Computers & Accessories

Recently Discussed

(0 minutes ago)
OYO Rooms
refund of deposit - booking id 13930, ticket no 32721
(0 minutes ago)
Uptask Services, Work From Home
fraud company, asking for money
(1 minutes ago)
Bigbasket.com
big basket voucher scam?
(1 minutes ago)
Bigbasket.com
major damage done multiple times while delivering
(1 minutes ago)
Bigbasket.com
cheating with customer bigbasket

Featured Complaints