JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
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1586
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1586
Pending
135
Resolved
1229
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (207)

JustDial.com Complaints & Reviews

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Justdial.com — 9 incorrect numbers provided

 Ankita Bachhawat on Sep 25, 2018
I asked for maid agency numbers from just dial. They gave me some details but those agencies were too far from my area which is Himayat Nagar in Hyderabad. This happened twice. The third time they provided me a list of 9 contacts of agencies near Himayat Nagar. It turned out that none of those numbers exist. What kind of dirty joke was that. Very disappointed....
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — cancellation of just dial ecs

 Yogesh1322 on Sep 24, 2018
Hello

I'm a dentist by profession practicing in maharashtra. I had started just dial service from dec 2016. I had signed contract of 1 year with just dial for supreme pack. It was completed in dec 2017. I have requested them many time for stoppage of ecs after termination of my contract period. They have completely neglected my request n continue charging me rs 1151/- of ecs amount. I have been charged for 20 months for rs 23000/- just dial representative had assured me for 1 year contractual period. But even after completion of contractual period they are continuously charging me...
Complaint comments  Read comments Complaint category Other

Justdial.com — about the lack of services

 Riddhi Kantawala on Sep 24, 2018
The person called me 50 times till i didn't pay a cheque to them for listing my newly opened ielts training institute. After the cheque worth rs 30, 000/- got cleared i have been chasing them to provide the services they promised : visibility, uploading of videos, helping with the jd app and sharing of link but no one seems to respond. Sent emails and called the customer care. But they hardly seem to care. Strict action must be taken for the false promises and such cold behavior. They need to be taught after sales services....
Complaint comments  Read comments Complaint category Other

Justdial.com — stop subscription of, nach for shiva insurance agency lucknow 226005

 neelam raj on Sep 22, 2018
Respected sir, my self neelam raj from lucknow. I deal in insurance, and i am running my shop as shiva insurance agency, i signed a agrement with you for made my website shivainsuranceagency, com by your executive mr risubh. He told me that one time of payment rs. 14000/- giave me one year free listing on your portal with customer providing who interested in insurance. But after one year gone except 14000/- payment my monthly subcription already going on continously. I complained 03 times on your customer care number[protected] they assured me that your exective solved my problem but they did'nt....
Complaint comments  Read comments Complaint category Insurance

Justdial.com — wrong commitment done by justdial executive

 diwakar123456 on Sep 22, 2018
I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged.
Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — wrong commitment done by justdial executive

 diwakar123456 on Sep 22, 2018
I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged.
Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — king fish exports

 kingfishexports on Sep 22, 2018
Hello,

I placed a request on 12/09/2018 to update the number on the account and i was told it will done in next 24 to 48 hours. Yet it has not been updated, correct number is [protected], again i called on 15 to check if it has been updated but to my surprise it was not, a request was again taken by the representative to update the same, but when i called today it has still not been updated and when i wanted to speak to complaints team i was denied and was told concerned department is not available.
I am really surprised to see the coordination of justdial team, pathetic service.
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — chor company- star groups packers and movers, kandivali east to

 Ruchi Shreyas Dorwat on Sep 21, 2018
Have got details for Star Groups packers and movers, Kandivali East from Justdial while shifting we noticed 4items from our home got misplaced later on came to know it got stolen by the (4boys) our society security and socii members caught him red handed with Liter Gun, silver glass, cash, Champaign bottle and just dial team not even bothered abt the case....
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — justdial not stopping ecs

 cryssberry on Sep 20, 2018
I am a subscriber of justdial service for which they are deducting 1180 from my bank ac every month through ecs. Last month on 22nd august 2018 i informed them to stop ecs and they assured it will stop and won’t deduct anymore money. But i didn’t get any confirmation message or mail from them. I kept calling but no use. They deducted money this month also. As i didn’t keep enough money in my account, they deducted fine of rs 295. I thought its over. But two days later another 295 has been deducted. This is a fraud company. I have their recorded conversation which they assured no ecs will be...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — one and only one fraud company (title as no 1 fraud search engine justdial)

 chintan27 on Sep 20, 2018
Hi everyone,
This mail is for each and every individual and entrepreneur. Very important fact of justdial, its eye opening facts for all user,
I am sharing my personal experience,
My short introduction, name is chintan shah register mobile number with justdial is [protected], having a service center for laptop repairs and service,
Intension and advertise with justdial is to grow in this industry with more than 15 years of experience in same field.
So i approch justdial and tell them to serve me best package for my catagories.
So immediatly i have received...
Complaint comments  Read comments Complaint category Other

Justdial.com — response not giving

 abhishek589 on Sep 20, 2018
Shubham land promotors i have started my justdial package from 31/08/2018 i had given 3 month advance payment but the message come on my mobile number
The message is your monthly ecs amount of rs 3540 is due to be deducted
On 21/09/2018 kindly ensure that you have sufficient balance in your account to
Avail jd services without any disruption

I have started from 31 august how it is possible to close my account
I also submited three month payment...
Complaint comments  Read comments Complaint category Building Developers

Justdial.com — wrong contact no and wrong address

 purushottam rajhans on Sep 19, 2018
There mention a wrong mobile number on my profile with including a wrong address. customer care never sports to us. we already tell him to this all information is incorrect but still, they never change. customer care department never solved my problem every time they say your work is under process.
what I do and I don't understand how much time to give. please solved my problem...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — company on justdial not responding after receiving money

 thiyagu_may13 on Sep 18, 2018
Sir, i searched for my modullar operation theater construction through just dial and selected the company called perfect air equipment, no : 1/93, sanjivee complex, pillaiyar koil street, mangadu main road, parani puthur, chennai 600 122. I have paid him money and he has started work in due course. For the past one month he has not visited me and also not answering my phone calls. The phone numbers shown in just dial are not responding and one at the bottom end[protected] is one of his ex-partner and he says ill about him. I request you to help me in retrieving the money and the equipments he...
Complaint comments  Read comments Complaint category Hospitals

Justdial.com — fraudulent acts of the company

 Raman Sohi on Sep 18, 2018
I was continusely getting calls from just dial to register with them to expand my business. Their executive assured me that i will definitely get minimum 10 queries a day for my life time package that would cost me rs 17700 as thecompany receives more than 1.5 crore queries a day. I believed on them and paid online transaction of rs 17700 on 5th september 2018 but company didn't send me any invoice for my payment records. It's september 18 now i didn't receive any genuine quiery all i received were irrelevant 15-16 queries in last 13 days. I contacted thrice to the customer care executive but they...
Complaint comments  Read comments [1]Complaint category Lawyers and Attorneys

Justdial.com — misbehavior of the just dial representative

 Chetanslg on Sep 18, 2018
A call received by your representative today i. E 18.09.2018 from the mobile number +91 [protected] time around 10.38 a. M., where a guy who had made the call. Behaved in an improper manner. I guess just dial do not promote such kind of behavior. Moreover why your company engage such people who has a bad temperament. Your company or its employees has no right to call anybody and insult or defame them over the telephone. More a less everyday i receive the call from just dial which has now hitting my nerves. On top of that if your employees uses any unethical language than it shall not be tolerated.
Complaint comments  Read comments Complaint category Other

Justdial.com — tuition kar lo

 Nagendra Singhbhu on Sep 17, 2018
Dear sir
I have register my company in delhi, the representative mr. Vishal kesarwani told me that if you will not get business i will closed your registration. I am giving rs.3560 for registration per month. I have asked him to closed the deal, he promised and said the deal is closed but still my ecs is debited from account.
I want to close the deal for delhi, this is not right way to do business. The representative mr. Vishal says that company is responsible for all this. So, either he is fraud or the company.
Please resolve my issue....
Complaint comments  Read comments [1]Complaint category Education

Justdial.com — discontinuation of ecs and mismanagement by staff.

 Breezgl on Sep 16, 2018
Just dial is a mismanaged and fraudulent company. We registered our company last year and were told by keyur that either we discontinue or renew after a year. It’s been one year we are struggling with the wrong address and no business.in july we contacted dimple to stop ecs she said you cannot discontinue and asked to try different plans. We still wanted to discontinue and dropped e-mail for which i received a call after week. Jatin again started giving different plans. The executives threaten thatcalls are recorded they deny and manipulate. We still receive message that ecs remains continued...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — ecs deduction from just dial

 allithurai on Sep 15, 2018
I started my business and registered with just dial, they took signature in ecs form stating that we can stop at any point of time by giving a request. Since the business is not going good, we discontinued the same but the ecs deduction we could not stop because when we approach customer care of just dial, they asked us to approach bank, when we did so, bank said that they can't do anything as jd dust not provide any details to bank hence only jd can stop the ecs.

Just dial is earning money through ecs payment only, i am planning to go to consumer court....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — wrong business address issue

 Tansen Sangeet Mahavidhyalaya Meerut on Sep 14, 2018
Just dial collect payment for business listing of my business on 05 september 2018 and after that i have faced a problem regarding address of my business from last 10 days and every time i called to just dial customer care they give me time of 48 hrs and again after completed of 48 hrs they again ask me to wait for 48 hrs and again after completed 48 hrs they ask me to wait for next 48 hrs. There is no management and no right commitment from just dial side. My business is surviving due to wrong address detail and just dial technical team have no solution for that.
When taking payment from...
Complaint comments  Read comments [1]Complaint category Institutes

Justdial.com — negligence by the staffs of complaint department of justdial.com

 Sisir Ranjan Prusty on Sep 14, 2018
Wanted to transport my stuffs from Pune to Bhubaneswar. Got the contact number of SUPER CARGO PACKERS AND MOVERS, PUNE from justdial.com who has been registered with justdial. com

After being harashed and blackmailed by SUPER CARGO PACKERS AND MOVERS, I wanted to lodge a complaint against the above transporter in justdial. com

Called the customer care of justdial.com in [protected] at about 1600 hrs on 13/09/2018 and was told by the staff of customer care that as the executives of complaint department are busy they will call you back. Till 2000 hrs no one called me...
Complaint comments  Read comments Complaint category Public Transportation

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