JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
Submit a Complaint
1435
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1435
Pending
176
Resolved
1004
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (177)

JustDial.com Complaints & Reviews

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Justdial.com — against dev tutors bureau

 Shipra Chawla on Jun 20, 2018
The owner of this bureau makes false commitments despite of his inability to provide satisfactory services n can spoil anyone's career. He makes his people give great reviews on the site so that innocent people fall in his trap. Do you guys look into the matter like this? Such people use platforms like yours n spoil their reputation as well as yours.
I really request you to please take a strict action against him n his bureau so that what i have faced, others shouldn't....
Complaint comments  Read comments Complaint category Education

Justdial.com — just dial sales executive & customer care

 yashgodiyal on Jun 19, 2018
Alok (Sales Executive of Just Dial) informed me at the time of registration that if in future i need to close my JustDial service it will take around 1 one month. Now when I spoke to customer care they are saying it will take 3 months to close the service & till 3 months I have to pay for my service regularly.

Even the customer care support is not appropriate.

On[protected]while talking to customer care for 5 minutes in the middle the executive said its lunchtime i'll call you in next half an hour, but i didn't received any call from there side after that.) - Here...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — green grape entertainment

 kishore kumar.R.R on Jun 19, 2018
One the Green grape entertainment which is justdial certified production company calls me for casting and tell that am selected for one role in future serial..But they ask me to pay 10k for that...I also pay 6k and recieved the contract form...But now they ask me to pay 15k.they are cheating me..i ask them to refund my money..but they wont refund..I had all the proofs for the Money Which i sent..i send yOu below the screenshot of Paid amount...
Complaint comments  Read comments Complaint category Job & Career

Justdial.com — using abusing language

 Ankit28fm09 on Jun 19, 2018
Yesterday i filled a rqst for led screen on your jd app. After few seconds got so many calls from your vendors.in all of them one of your vendor used abused language to me wont be able to type all such words here. His number is [protected]. We r senior citizens and retired from govt services as a class one officers. Plz do some actions against him or else i’ll complaint fir. My number is [protected] (New delhi)....
Complaint comments  Read comments Complaint category TVs

Justdial.com — no proper information provided from your team

 Sumit Parbate on Jun 19, 2018
I own a business named sheetal sweet corner in talegaon dabhade, pune. I had registered my shop on just dail only for a month the guy who had come here registwred it and said its only for a month then afterwards they will call you and ask wheather you have to continue or not so after a month also there was decduction from my account so i called juat dail then they said you have opted for one year plan you cannot cancel it now then after a year even when my plan was completed there was ecs going to just dail they did not call me for renewal they continued it and when i saw that ecs is still going...
Complaint comments  Read comments Complaint category Food

Justdial.com — harassment from justdial despite cancellation of is service contract

 Amit Dhoundiyal on Jun 19, 2018
Dear sir,
I had informed just dial many times (Past 20 days) (Mr aushtosh) of cancellation of service contract between gyan academy & just dial with effect from 14 june 2018.
Despite my information of cancellation of contract, i got no feedback from just dial about the status of contract.
Now they are going for auto debit of monthly service from my bank account.
This contract stand null & void, so no liability arise from my side.

Thanks
Amit dhoundiyal...
Complaint comments  Read comments Complaint category Education

Justdial.com — remove my contact details

 manasathej on Jun 18, 2018
Someone put my contact details in just dail. Please remove the same
My name : dr. Padmaja phone number [protected]. Unknown persons are calling to my number everyday for unnecessary reason. Its very difficult to manage. I have not updated the details and not shared in any websites. I don't know who put my number and basic details in justdail. It will be helpful, if you help me...
Complaint comments  Read comments [1]Complaint category Doctors

Justdial.com — request for cancellation

 praveen cm on Jun 18, 2018
Please cancel my policy and refund my money which you have charged unfairly on 11/06/2018. You have taken an advance of 10, 000, and charged me another 3540 (On 11/06/2018) within 11 days of commencement of my policy.

I was made to understand that the first installment will need to be paid by end of the first month. Not within 10days of the first month. There was also no intimation in the form of an email, sms or a phone call to give me prior notice about this ecs withdrawal. Every bank, insurance and other services usually let's the customer know before they deduct money. Justdial's...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — fraud done by justdial

 Aryan482 on Jun 18, 2018
Justdial — fraud done by justdial

I’m contacted justdial for wifi contaction they send a fraud vendor of wifi connection hi take my id and rs2000 and then hi said he’ll be back in an hour but he didn’t come back and his number is also switch off now it’s 2days. From the incident. Plese help me.
And the justdial branch incharge mumbai and delhi (Me. Subramanyam and shivanika) they are ignoring my case and refused to talk continuously. Please take some action against both of them.

— fraud by justdial

I’m contacted justdial for wifi...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — ecs - presented wrong process

 janarajan on Jun 16, 2018
Dear sir,

We taken 10 years plan and as per the process rs.5900/- in advance approved on 12 and subsequent rs.4524/- (10.06.2018, 10.07.2018 & 10.08.2018) in three ecs confirmed with justdial team manager.
But with out my knowledge before ecs presented and bank debited amount for rs.118+500+118 = rs.736/-.

This is very ridiculous and suffer a lot in bank bad impression in my bank account shown.

Please kindly look in to the matter and revert the debited amount.
This type of wrong thing will be affected justdial also.

Please...
Complaint comments  Read comments Complaint category Banks

Justdial.com — account closing

 vinay1220 on Jun 16, 2018
Hi,

I have been trying to close my account since last 6 months and every time they are just making excuses. Every month they are deducting 12000 from my account. Till now i have made more than 20 calls and i have recording of all the calls. They are just not willing to close the account and forcing me to use their services though the contract period is over. Kindly help in closing my account. How can we tolerate a company which has this kind of forced way of extracting money.
My company name: vk venture pvt ltd
Registered number: [protected]
Coordination number:...
Complaint comments  Read comments [1]Complaint category News & Media

Justdial.com — cancelled contract

 brijesh@perfectglaze.co.in on Jun 16, 2018
We would like to cancel our contract we are not happy at all with your service, kindly stop our auto debit payment. As discusses your executive over the phone last week conversion we are informed same but still your sending this kind of mail.

Note: this treat as our cancellation of contract with immediate.
Simply sending all fake leads no one genuine leads....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — shri balaji service center (prashant vihar delhi)

 shitijnagpal on Jun 15, 2018
Hi - i have called shri balaji service center ([protected]/[protected]) for microwave repair around 10-12 days back and he repaired the microwave & charged 1600 - but i was suspicious that he did not change any thing on my microwave just put my part again as he did not share my old part with me.

After 5-7 days again issue persist on microwave and we called him continuously on daily basis to see the issue as he has given 6 month guarantee for the same. He turned up after 5 days followup and shared the another part is also not working and asked for another 1200 rs/-

What...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — stop ecs for justdial

 Fusionkrp on Jun 15, 2018
We have made contract with justdial and after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but we are not getting any response from the customer care team and they are auto-renewing the agreement and keep on deducting the amount.

Even after sending repeated mails and calling their customer care we are not getting any response.

At the time of making the agreement their executive never...
Complaint comments  Read comments Complaint category Fitness Centers

Justdial.com — calls to bash asked to stop the number

 gysimha on Jun 14, 2018
I l visvanatham requested to delete bash number from you just dial because he is cheating customers and taking money by using my company name samson care center after many complaints you did not respond and i am not interested to pay any more now you have sent me the new code when i asked why you did not respond so i am no interested with you just dial so please delete my name from your side thanks for giving service by taking money...
Complaint comments  Read comments [1]Complaint category TVs

Justdial.com — mollyson holidays pvt ltd

 Manish Shishodia on Jun 13, 2018
Hi team,
Request you to look in the matter as we spoke to mr. Vikas from justdial team for providing the leads for domestic and international tour packages but we are receiving enquiries regards to mumbai darshan only. Also we have written communication from just dial committing us will get the enquiries from kalyan

Kindly look into this also we are asking him to visit our office but not responding

Regards,
Mollyson holidays pvt ltd.
[protected], [protected]...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Justdial.com — complaint regarding cheating and fraud

 sapnaguptacs on Jun 13, 2018
Just dial has become one of the most fraud-est company who just want to make money by be fooling the people and not providing the services as promised at the time of making a contract. Their so called agents promised a lot at the time of contract, but when complaint to them about the services, they do not talk properly and. I have taken a plan and paid a one time amount for 2 years, but after the one year, i am not satisfied with the services, i asked to terminate the contract and pay the remaining amount which is around 12k, but they refused to refund the balance nd ask me to take a different plan...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — stop deducting ecs payments

 Aliff Accounts on Jun 13, 2018
We have made contract with justdial in december 2015 after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but now they are saying that the agreement is auto renewal and you have to bear the charges till january 2019 if you don't wish to continue then also you have to bear the charges.

At the time of making the agreement their executive never told us about this & even not informed us about the auto renewal...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — stop ecs payment just dial

 Michael Bansod on Jun 12, 2018
Since business contract came to end in March i have contacted Justdial to stop ECS as from their ECS department their Employee spoke very rudely & said do whatever you want to do i cannot do anything for ECS Concern even when i said that i will approach to Consumer Forum she said its all my fault if you dont want to go into membership then why the hell you register your business in JustDial. Such a Pathetic Employee of JustDial Company. Yet the issue is not resolved. one of the Ever bad Decision for associating with Just Dial....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — vendors called with ref of justdial made fraud to us

 Nisha Karel on Jun 12, 2018
Dear Sir / Madam,

I am Nisha Karel, registered on your web with my mobile number 9xxxxxxxx7.
Today I am writing after all means to put complain over phone but some how operators keep on hold saying transferring the call to complaint cell and later gets disconnected. Now, I am writing you in length to share the trauma I have mentally and financially faced because of vendors who called up through Just Dial listing.

Therefore without wasting further time I am sharing my experience as follows:

I have been calling just Dial since Dec 2017 for a placement...
Complaint comments  Read comments Complaint category Utility Services

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