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JustDial.com Complaints & Reviews

www.justdial.com

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Updated: Oct 15, 2026

Complaints 4294

Resolved

2024

Unresolved

2270

Good! JustDial.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that JustDial.com step up their efforts to fully resolve all complaints 👍

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JustDial.com reviews & complaints(4294)

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Dear Justdial Support Team,

I am writing to register a formal complaint regarding my business listing contract.

I had explicitly requested and agreed to a Pan-India contract for my business listing. However, without prior notice, explanation, or mutual consent, my contract coverage was unilaterally restricted to Chennai only. To make matters worse, your representatives are now insisting that I continue with...

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Do not waste your money on Justdial paid listing packages! This platform is a big financial scam for small businesses. I spent more then₹50, 000 and got zero business leads and absolutely no value for money.
WARNING — ECS Auto Debit Trap: Never activate the Justdial ECS auto-debit option! They deduct money from your bank account without permission, and stopping it is a nightmare.
Fake Leads & Overcharging: The Justdial app...

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Address: Fortkochi

**Very Disappointing Experience with Justdial – Business Owners Please Be Careful**

We took a Justdial business connection for **Voax Tours & Consulting, Kochi**, after being approached by their sales representative **Joyal**. Based on the explanations given regarding the benefits, leads and services, we decided to proceed.

Unfortunately, our experience after making the payment has been very disappointing.br...

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From**SRI DP Generator Service**, Bengaluru. I am filing this complaint against Justdial regarding the poor quality of service, lack of customer support, and continued ECS deductions despite repeated cancellation requests.

Our company enrolled in a paid Justdial advertisement plan after being assured by the sales representative that we would receive genuine business enquiries and quality leads from our target service area,...

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I am filing this public grievance against Justdial Limited to expose their predatory business model, financial fraud, and systematic harassment of honest business owners. They cheated my business (Fixitindia Decor, Pune) of ₹12, 741.

The Fraud & False Promises:
Justdial's sales team (Vivek Kumar Gupta and Senior Executive Shiv Kumar Mahajan) trapped me by promising 30 to 40 fresh, high-converting leads per month under...

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Address: No.19, Just Dial Tower, Inquilab Society, Opposite Sears Tower, Gulbai Tekra, Ambawadi, Ahmedabad-380006, Gujarat

They did scam they sell a package and no one is replying and tried to cut money many times and no one is responding
there name is atul chauan - no. [protected], ketan rathod - no. [protected]
and no is anwering call...

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Address: Borivali, Mumbai City, Maharashtra

I am writing to formally request removal of my business listing from Justdial.

My business has been non-operational since 2022.

I have already requested removal of my details via email, but no action has been taken.

I continue to receive unwanted calls at odd hours, which is causing disturbance.

I request that my listing be removed immediately to prevent further inconvenience.br...

+1 videos

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Dear Sir/Madam,

I made a payment to Dowell Technologies through the payment link provided on Justdial using Google Pay (GPay).

Although the payment was successfully debited from my account, the merchant has informed me that the amount has not been received.

I request you to kindly check the transaction and resolve the issue at the earliest.

Details:

Name: Sundara...

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Hello,

We never subscribed to your services, and you guys have been spamming our professional inbox and number left, right and centre.

JUST STOP IT
We never wanted and will never ever avail your services because of this behaviour. We are an Australian firm and we only work with companies that are accountable and responsible.

You guys have modified your system in a way that there is no way...

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Address: Noida

JUST DIAL Sales members ( Nikhil - [protected]) have mis-sold the services and haven't informed complete details before activation and he only informed that you can cancel the ECS if services are not good / not satisfied.

Also, they create Fake leads as when we try to connect on the leads given then customer said that i haven't approached JD

However still JD have denied to stop the ECS and deducting the amount...

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Address: Mahim

Dear Sir/Madam,
This letter serves as a formal legal notice regarding a serious instance of fraud, cheating, and deliberate non-rendering of services associated with my payment made through your platform.
A payment was collected from me and marked as “paid” on JustDial; however, no service whatsoever has been provided to date. This constitutes:
Cheating under Section 420 of the Indian Penal Code,
Unfair Trade...

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Address: Just Dial Limited Palm Court, Buildingâ€‘M, 5th Floor, 501/B, New Link Road, Beside Goregaon Sports Complex, Malad (West), Mumbai â€“ 400064, Maharashtra,

Website: Www.Just dail.com

I, Sameer Roy, am filing a complaint against Justdial due to non-resolution of my grievance. Despite multiple attempts to contact their support via email and chat on [13/10/2025], I have not received a proper response.

I made ₹5, 664 a payment for services and shared all necessary details, including invoices and receipts. However, Justdial has failed to provide my Consumer Registration Number or resolve my issue.
br...

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Respected Sir/Madam,

I am writing to formally lodge a grievance against JustDial regarding the deficient services provided under my subscription for "Alisha’s Artistry (THE MAKEOVER)" Despite repeated attempts to seek redressal, my concerns remain unaddressed.

I had subscribed to JustDial services with the promise of receiving 3 to 5 daily leads for my business. However, the services delivered were grossly...

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Complaint against Just dial

It is very strange and regretful to notice that your people dial my number but nobody speaks from that and and then the they disconnect the line.

Most probably these are you people sales people who are trying to register me for my business which I had denied many times as we do not want to register as on now.

The last number we received such call was from [protected].br...

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Address: ahmedabad

On 23.04.2025 in ahmedabad i buy district plan from just dial and they assure me that you will grow your business speedly and stared ECS but till date not a single rupee business i got nor any enquiry generaed but they regularly debiting ecs of Rs. 1190 . now i closed my business in ahmedabad and requesred just dial to close my conract and stop ecs and refund my depost but they are not listening. they only require money whether client has...

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Address: Pinjore

I have raised multiple tickets and requests to cancel my ECS mandate. But they are nit doing it. It's been 6 months. They are charging 1839 every month....

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Address: Ranchi

Website: Just Dial

It has come to our attention that we are consistently receiving fraudulent leads, specifically one per day, for quite some time now. When we attempt to contact these leads, the numbers provided are either unreachable, incorrect, or switched off.

We urge you to cease these deceptive practices. We are in the process of initiating legal action against Just Dial for providing fake data and leads, as well as against your employees...

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Address: Just Dial Limited Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W), Mumbai - 400064.

I hope this message finds you well.

I am writing to formally lodge a complaint regarding a deeply disappointing and unprofessional interaction I had with one of your call center representatives, Mr. Sourave. His tone and manner of speaking were extremely disrespectful, and I felt insulted by the way he handled the conversation.

While I understand that misunderstandings can happen, the behavior displayed by Mr....

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Website: www.justdial.com

This company is completely untrustworthy — it’s a scam. The leads they provide are of no use and have nothing to do with your actual field.

I’m an architect, and they deliberately added the keyword “builder” to my profile just to increase the number of leads. Once I removed that misleading tag, the leads dropped from 20/day to just 4/day — proving how irrelevant they were.

They...

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I paid for a 1-year subscription on 8th July 2024 for my company A3 Pest Control, but I haven't received any useful leads till now. I’ve contacted Justdial multiple times, but no action has been taken. Totally disappointed with their service. Waste of money. I request an urgent resolution or refund.**
— Rupali Pal, A3 Pest Control...

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