JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 81%
Submit a Complaint
1699
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

TwitterFacebookLinkedInYoutube
Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
81%
Complaints
1699
Pending
126
Resolved
1346
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (220)

JustDial.com Complaints & Reviews

Sort by:

Justdial.com — person sent for opening doors of car

 Yamini Rana on Nov 18, 2018
Yesterday in evening i have lost my car keys near raghunath temple in amar colony. Called for help from jist dial. Person sent through just dial misbehaved with me as we have said no to him as we have goT the keys but person kept abusing us and took rs 500 for doing nothing. This was not acceptable as he said either u give money or i will break car mirrors. And since we have not asked him to do anything and was ready to give him rs 200 but he was not ready to accept it. He came from okhla...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Justdial.com — wrong appointment

 Mc1991 on Nov 18, 2018
Hi, my name is Madhurima Chakraborty, I have booked one appointment from justdial of Dr. Kalyan Bose gastro at Calcutta Clinic on 18th Nov 2018.The appointment Id is DRR4T4I7 and time was 11:00 am. As soon as I reached there I am very much surprised to find that the clinic is closed and as per the security guard the clinic is remained open from monday to saturday.I had tried to confirm my appointment a couple of times on yesterday through the number [protected] but it was of no use. Please let me know how can you book such appointment without knowing that the clinic is closed.Reply me through...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — delete review

 Prakruti shingrakhiya on Nov 17, 2018
I am prakruti shingrakhiya i gave a review on a career gujarat academy which is situated in sector 7 gandhinagar, gujarat but i wanted to delete my review and rating i also called customer care justdial yesterday but still my review is not deleted so i requested you to remove review and rating as early as possible, i wish you do it for your follower...
Complaint comments  Read comments Complaint category Other

Justdial.com — very poor service

 naremd on Nov 17, 2018
As per my previous complaint still my issue is not close,

Yesterday i was raised a complaint to feedback@justdial.com which is provided by justdial in my last complaint comment box, but still there is no revert,

Already i have told to jd executive mr. Alok singh (Location pune) that i was already closed my business and i don't want to continue but he is refusing my request and not accepting my phone calls and also not reverting back me on mail also,

I was forwarded mail to feedback@justdial.com, cc to alok singh

But no one is reverting...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — payment done on 1st nov 2018 but still page not active (aerocast networks)

 info aerocast on Nov 16, 2018
Dear team,

This is to update that we are an internet service provider in lucknow by the name of aerocast networks pvt limited. We have taken your promotion package (Paid) on 1st nov 2018 & paid for it as well. (Payment details attached). Also we have given all the required details to your sales executive mr. Hemant ([protected]).

It is very disheartening to choose just dial as even after 16 days of post payment, our page is neither created nor any of the commitments are fulfilled. We tried to contact to your help desk multiple times but none of your customers care executives...
Complaint comments  Read comments Complaint category Broadband

Justdial.com — close contract

 Patadiya Nirav on Nov 15, 2018
Dear sir
Here by to inform u that just dial making Ford with me first to sign with me ex's and don't stop the payment to cut from the bank and doesn't getting any right inquiry last 9 to 10 Mont said about the customer care but they said many fake inquiry list
I am tired from the that company to making fool to customer 500 time mail but doesn't responding...
Complaint comments  Read comments Complaint category Internet Services

Just Dial — ecs deducted in spite of cancellation request

 agarbishnu@gmail.com on Nov 15, 2018
I have already requested Just dial executive to cancel my services but the same is not done by them. They are waiting our time on asking what is wrong and telling us to upgrade services. I request you to please cancel our services and do not deduct any more ECS otherwise we have to do complain in consumer forum for your unethical business services and ECS deduction. kindly get it resolved asap....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — negative reviews disappear after some time

 Kirr on Nov 15, 2018
Some reviews seems to be fake clearly.. Other wise how under rated consultancies like kanth immigration can get 5 rating... Removed all the negative ratings i come across few months ago... We used to have a great trust on just dial but now we are losing trust on just dial reviews... Please do some thing do remove fake reviews if u really want people to get benefited through you......
Complaint comments  Read comments Complaint category Education

Justdial.com — ecs stop by ac stop

 Sunny4141332 on Nov 15, 2018
Hi sir my name is sunny my my registrar business is rudra enterprises my contact no [protected] in just dail i am closing my business that's why i am stop my ecs confirmation just dail august 31 but ecs going on my ac plz stop that they said me stop ecs 15 oct last but ecs going on nov 15 today plz and am get confirmation just fail no [protected] just dail but not stop ecs and refund my money thank you....
Complaint comments  Read comments [1]Complaint category Credit Cards

Justdial.com — gas repairs

 sarvartha on Nov 14, 2018
2 people from sai tech care listed under gas repairs (One person's name is raghu) came home and took our gas hop on sunday evening claiming repairs could be done only in their workshop. They had promised to deliver the repaired gas hop by tuesday morning but are not answering our calls anymore. Yesterday, raghu cited that someone in his family passed away & that he was at a funerral (Have test sms messages of this conversation). Today he confirmed on text message that he was sending the gas hop by evening but after that he stopped answering our calls....
Complaint comments  Read comments Complaint category Appliances

Justdial.com — my phone number is listed

 cathyme on Nov 13, 2018
Dear Sir/Madam,
It's so disgusting that my number is wrongly displayed in BIG BAG Tirur..I raised a complaint and you assured me that you will stop displaying it and I am still receiving lots of calls and whatsapps regarding it..If you don't remove it at the earliest i will surely raise a complaint against the police..
Awaiting a response at the very earliest.....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — no new enquiries

 everestfabsdilip@gmail on Nov 12, 2018
I am from everestfabrications. Stainless steels railings manufacturer at coimbatore... Last few weeks i have no new enquirys so i complaint this to coimbatore just dial office but they will compromise me we will rectified problem with in 2days... But the problem will not solved and i tried to call justdial office they're not attend my phone calls... So how can you provide my business... I'm ashamed for justdial relationship... My money total waste... Any one don't get relationship with just dial.. The best worst service provider...
Complaint comments  Read comments Complaint category Other

Justdial.com — jd not ready to stop ecs payment

 narendrapujari on Nov 12, 2018
Hi Team,

I received a marketing call from JD to register my transport businesses with them. I told don't want to do it now but sure will do later once my business expands. They told they will send an executive who will give me more details and I just need to submit a cheque and in future whenever I want I can activate my account. The executive visited and informed same and took a cheque from me and signed a form for ecs and said once I make initial payment then my account would be activated. The next day I called the same executive and told him I want to postpond my plan and I cancelled...
Complaint comments  Read comments Complaint category Public Transportation

Justdial.com — cancellation of ecs of 2360

 alok0007 on Nov 12, 2018
Taken just dial services 1 month ago, pathetic services and bogues leads, want to cancel ecs and shutting my business, despite of many call to customer care they are not bothered to cancel my ecs, the sales executive of just dial told me that if i want to cancel ecs i need to tell them 1 month before so i did but they are not doing and cacelling my ecs of 2360

I want cancellation of ecs...
Complaint comments  Read comments Complaint category Stock Market

Justdial.com — mistreated by staff

 MuSa NoviZe on Nov 12, 2018
I went to just dial branch located in just dial limited, b wing, 3rd floor, temple steps, 184-187 anna salai, little mount saidapet chennai-15. I went to deliver a a parcel from huawei telecom but the staff treated me like stray dog asking me to get out and come in by a differ entrance was very upset. Its a inhumane act as they don't know how to respect. Please take action or i have to take this up to social network...
Complaint comments  Read comments [1]Complaint category Sexual Abuse

Justdial.com — subject

 aarti1012 on Nov 12, 2018
One of the executive mr. Karan kapoor came from just dial to demonstrate the life time services provided by you at my home at delhi, on 12th oct 2018. No doubt services were very impressive and i and my brother was ready to start with the services. For that i have given 2 post dated cheques of 1st nov. 2018, with cheque no. 769194 for rs. 21, 240/- and 769195 for rs. 7, 080/-. (Sbi)

He also said that he will call before 1st before giving the cheque to get it processed. I have received a call but not from karan (As this was pre-planned, so that his no. Couldn't reflect on your record...
Complaint comments  Read comments [1]Complaint category Education

Justdial.com — deactivation of my listing in just dial

 Sujata Potay on Nov 11, 2018
Just dial services - fraud service, horrible customer care

1. I have never requested to be listed in their database.
2. My name has an initial that is not mine.
3. They have given an address which doesn't exist
They have been misdirecting my clients by booking appointments that i am not aware of and sending them to an address that doesnt exist.
4. I have been trying to get my listing deactivated for over 6 months now, still unsuccessful.
5. Called several times and spoken to several executives, they all repeat like parrot 'we are sorry for your inconvenience...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — alteration of previous listing

 ian nazareth on Nov 11, 2018
Hi,

Despite the service just dial is providing, it is with regret that i have to write this letter.

Our company nazareth metals had ceased manufacturing in 2011 and as a result we've been operating from a different address.

We have begun production again and i've been after just dial to alter the details on the listing as the email id used earlier is defunct (Vsnl). I have no other way of altering these details myself and it's causing customers to refer to our older address or call up an older number, or use the older vsnl email. (All which are not...
Complaint comments  Read comments Complaint category Other

Justdial.com — re complaint

 Vennila Rajendran on Nov 9, 2018
I cancelled the contract on October 7th the total amount was Rs 24, 000 were Rs 5, 900 was the first payment . After 5 days i called and cancelled the service die to false promises and false contract information and the representative told me that the service has been cancelled from now on no amount will be debited and the ad stopped and i did not receive any enquiries or ad after that . I gave two cheques to Just Dail which one has been presented and debited Rs 7, 500 on Saturday the cheque NO is 68903. I need the refund I have been calling and running around from November 3rd. I am experiencing...
Complaint comments  Read comments Complaint category Schools

Justdial.com — ecs mandate and closure of account

 Astha Gill on Nov 9, 2018
Just dial services was requested to close my account as it has not been lucrative at all. But they straight away refuse to help. They have refused to close the account

Their customer care executives are very rude and have threatened that they don't care about customer complaints or consumer court and customers can do whatever legal action they want because just dial pays no heed and is not scared of legal actions.

They refuse to accept closure requests, they refuse to discontinue irrespective of pathetic services that they provide.
They even charge huge amount...
Complaint comments  Read comments Complaint category Products & Services

Recently Discussed

1 days ago
Justdial.com
renewal refused after proposal given on 30/9/18
1 days ago
Justdial.com
just dial fraud not stopped my ecs
2 days ago
Justdial.com
Remove phone number which is placed by unknown
2 days ago
Justdial.com
negative reviews disappear after some time
2 days ago
Justdial.com
ecs stop by ac stop

Featured Complaints