JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 51%
Submit a Complaint
1045
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
51%
Complaints
1045
Pending
360
Resolved
440
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

JustDial.com related photos (121)

JustDial.com Complaints & Reviews

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JustDial.com — way of your person of talking was rude

 Nayan Tatiya on Jan 15, 2018
Hello
I am your regular customer, salesperson of my area he came to visit me and he showed me some scheme i said no to him and he started to talk very rudely. I shouted on him also the way he was talking was very rude, worst service i got.. My area is dhule (M. S).. The worst salesperson of just dial. If it is possible for you call me i will ttllwhole thing verbally.
Firm-samata ceramics...
Complaint comments  Read comments Complaint category Other

JustDial.com — sending wrong leads

 Manishirke on Jan 15, 2018
Just dail team,

I have received leads which not belongs to my selected area as below.

13.01.2018 tanveer - bhayendar (Mumbai)
12.01.2018 vikas jadhav (Mumbai)
08.01.2018 kailash nayak (Mira road)
08.01.2018 princy jaiswal (Grant raod)

I am wasting my lot of time and energy on wrong leads which are sending you, it is questioned about your business authenticity. Because of your unprofessional approach will be withdrawn from our contract.
If you don't send me any leads it will be fine, but please ignore sending wrong leads.
Complaint comments  Read comments Complaint category Institutes

JustDial.com — i'm complaining about breach of trust and misuse of my contact details

 Chandna Mitra on Jan 15, 2018
In october 2017 i had dialed jd to seek godrej customer care number. Jd shared my contact number to a local vendor in hyderabad named a. Y. Electronics. A technician from a. Y. Electronics visited my place saying that they are calling from godrej. He removed my original compressor and charged me rs 4500.00 and gave me 1 yr guarantee. But when the time came to give me the bill he gave me a bill of a. Y. Electronics instead of godrej. I aske him for the godrej bill then he said no ma'm we give this bill only. This bill will work for you all over india.in a couple of weeks my refrigerator stopped working....
Complaint comments  Read comments Complaint category Business & Finances

JustDial.com — desktop repair work given to easy go solution dahisar east

 vaibhavrumde84 on Jan 13, 2018
Dear team,

I had requested just dial to provide desktop repair agencies available in dahisar however, i received call from one of the company "easy go solution" who is registered with justdial.

They sent engineer to my place to diagnosed the issue & later informed that there is issue in hard disk & windows has been corrupted. The engineer taken away the hard disk to their office to fix the issue aying that they will return the same by afternoon.
Later in the night after doing so many follow ups with them over phone the engineer came back with the hard disk but...
Complaint comments  Read comments [1]Complaint category Computer Hardware

JustDial.com — fraud by just dial no given service and charged for that

 Pawanmf on Jan 13, 2018
I m from jaipur and my garments business of mens in jaipur. I deal with justdial and started ecs for this service every monthly. Suddenly company stopped our service that charging continusaly. I called at customer care but they did'nt positvely response and were saying its will be cut continue. And that product company are selling in market which given to us.
I suggest to every one this company is fraud company and cheater in this company. When they deal no commit is geniuine....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

JustDial.com — my ecs payment has been deducted from account deactivation

 Serwel fur needs on Jan 12, 2018
Hi team
I had requested for cancellation of my ecs payment in justdial on october 23rd 2017 were my service was deactivated after tht and didn’t hit ecs to my account for 2 months... On january 10th 2018 again ecs has hit my account n 3450/- was been deducted from my account without my notice of activating the service so i herbly request u to refund my money back to my account n stop this ecs service for my company serwel riyaz caterers regtd mob no: [protected]. I herbly request u people to take a serious action against them attached proof of deactivation.

Thanking you
Complaint comments  Read comments Complaint category Hosting & Web Design

JustDial.com — address change

 Sagayaraju on Jan 12, 2018
Hi,
Below are my details i have subscribed for a 3 month package but due to location wrongly updated during registration not getting any business near my area.

Name : sagayaraju c
Company: jns water supply
Mobile number: [protected]

Request you to update the address as per my address proof submitted during registration.

I have been communicating to the support also to the marketing executive did not happen so far..

My business is getting impacted kindly update the location as below,

Location preferred...
Complaint comments  Read comments Complaint category Business & Finances

JustDial.com — want to stop ecs from bank

 nskss on Jan 12, 2018
Just dial restarted ecs request whivh bank denied for sign mismatch in year 2016. Now just dial resubmetted same application to bank without my knowledge and ecs started. I wantto stop my ecs now. Please help. I already paid by creating another account for same service. So iam charged twice for same service.
My name dr nikhil kamble
Buisiness name neelima dental clinic.
Mobile number [protected]...
Complaint comments  Read comments Complaint category Products & Services

JustDial.com — cancellation of contract

 Gauravthegreat on Jan 12, 2018
I want to cancel my contract.
As i did not get any profit by doing this and also did not recieved any inquiry in a month so i want to cancel my contract from just dail.
I request you to start the process of cancellation of contract and reply me as soon as possible with all the process and details of it.

Name of company : finalkreations

Thanks
Gaurav patel...
Complaint comments  Read comments Complaint category Education

JustDial.com — stop my service with justdial

 preetham4321 on Jan 12, 2018
Hi
I registered with justdial service by registered number-[protected] and business name - sln bricks & blocks
Please stop my service with justdial as i am not in this business right now.
I took service for 3 months and paid advance of 10360 through cheque but now they are saying that i should continue the service for 1 year.
I request to you please stop my ecs service as soon as possible...
Complaint comments  Read comments Complaint category Hosting & Web Design

JustDial.com — today also deducted 235 rupees from my account

 Rajesh Kalidas on Jan 11, 2018
Dear Just Dial team,
Irrespective of my previous complaints I have noticed that today also there is a deduction of Rs.235 from my account. I told very clearly I dont need any service from just dial so why cut money again and again. In fact you have promised to get back the deductions made previously but nothing happened so far. My next step is to approach consumer court for return of funds. I even tried to call one Mr.Aditya Sharama @ his mobile number [protected] from which he called me at the time of my first complaint but he didnt pick but disconnected my call. Now I will take this matter...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

JustDial.com — fetching ecs after contract expire and even after written stop ecs request

 Amol Tisya on Jan 11, 2018
We tisya building product pvt. Ltd. Promoting our business on justdial for more than 5 years but now quality of justdial service has become worst we are totally unsatisfied with their results so we didnt renew the contract and asked them to stop ecs but justdial is now ready to stop ecs they are still fetching money from our bank account. This is totally unethical way justdial is running their business, we want them to return all our additional ecs payments....
Complaint comments  Read comments [1]Complaint category Building Developers

JustDial.com — not stopping of ecs

 Rhythmm Arora on Jan 11, 2018
I registered with justdial ltd for generation of the leads by the registered number [protected] and business name - credin financial solutions, as of now i have paid rs 5900 as starting fees and an ecs of 3540 is already deducted from my account and yet there are no seriouse leads and this package was a waste for me, i called just dial to stop my service but customer care people completly ignored this request and rather asked me to upgrade the package, i told them if my lead maturity even covers the amount i pay to justdial i will continue the service but still yet there is no serious lead generation,...
Complaint comments  Read comments Complaint category Internet Services

JustDial.com — fraud movers and packers

 Pratik Gautam on Jan 11, 2018
I got a number from just dial for movers and packers, this is the company numer [protected], i have already paid for the service but they are not providing any information, company seems to be fraud and not providing any information where my package has reached, i have my valuable items in the package, please provide women guidance to resolve my issue...
Complaint comments  Read comments Complaint category Movement & Delivery

JustDial Limited — ecs debit from bank account even after contract expires

 Jain Homes on Jan 11, 2018
Registered mobile no.[protected], we had registered for month package of rs.1150 for 12 months in the month of july 2016 which has expired in the month of june 2017 but till date amount is being debited from the account via ecs, have already contacted the justdial customer care, the reply has from them is that the concerned team will check on the same and revert back. Yeasterday we got a call from the team stating the cancellation of contract has to informed 3 month prior for cancellation. I am not getting the point here when contract has been completed in june itself and we have not renewed the...
Complaint comments  Read comments Complaint category Other

JustDial.com — driving school

 786_deepak on Jan 10, 2018
Dear team,
You had given my number to this guy about to driving school, he had calling me with these number ([protected] and [protected]) and we had fixing the timing 7:00 clock but day first he did change the timing as per your convenient but still i was start training with this guy. He want to submit amount 1500 rs but we had submitted first day only 500 then he was training two day then he had call me submitted full payment then i will pay full amount after that he did not came regularly and don't informed me any thing when i was calling then he was telling me my car was some problem, now...
Complaint comments  Read comments Complaint category Car Driving Schools

JustDial.com — service registration

 Karuna Jaiswal on Jan 10, 2018
I have been earlier registered as service provider but your customer service executives have been highly unprofessional.
They do not confirm with the person waning ro register as service provider. Even your senior managers are unprofessional.
Hence i had earlier discontinued the service.
Your senior manager was bharat patli.
And your service executive was rupali.
[protected].
She sent the senior manager without me confirming just because she had a deadline....
Complaint comments  Read comments Complaint category Tax Services

JustDial.com — autogeneratio ecs

 priyanka bhawsar on Jan 10, 2018
I have taken just dial monthly plan in february 2017 n one time down payment and then i stopped it aftrr three months. And just dial auto generated my account in dec 2017 and deducted money from my sbi account from ecs... They are saying that it is autogeneratrd contract but it was not said at the time of registration in feb 2017... I m going to take police action against just dial... This is a big fraud....
Complaint comments  Read comments Complaint category Education

JustDial.com — request to you please cancel my ecs

 Karansingh Rathod on Jan 9, 2018
I requeste to you please stop my ecs
Because of low financial conditions i cannot afford this service. So its my humble request to you please stope this service. Right now m not able to spend money for my business advertising because now i have new born baby hop you understand my problem and stop this service. I am happy to activate thi service and i will activate this after few time bt not now so please sotop this service...
Complaint comments  Read comments Complaint category Banks

Just Dial — ecs debit

 Evision Infotech on Jan 8, 2018
We have been trying to stop ecs being debited from our account for last 2 months. The first request was made on[protected]Reference nos 787227, 96243193 & 787229 & 96243198 – provided by your help line no.[protected] and was promised the ecs will be stopped within 45 days of request.

We regret to inform you that in spite of repeated follow up from my end, the same has not been done...
Complaint comments  Read comments Complaint category Unauthorized charges

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