JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 84%
Submit a Complaint
1997
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060


View More Information...

Customer satisfaction rating
84%
Complaints
1997
Pending
133
Resolved
1637
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (277)

JustDial.com Complaints & Reviews

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Justdial.com — my name and mobile numbers are included in do my makeover without my permission

 harshjio on Apr 24, 2019
Dear Sir,

My name - Harsh Sharma and mobile numbers ([protected] and [protected]) are included in Justdial and reflecting onlines without my permission.

I have got nothing to do with this business. Hence facing a lot of problems and mental harassment due to this act of stupidity on behalf of Just Dial

Please remove my name and numbers immediately from your database

regards,
harsh Sharma...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Justdial.com — contract

 bamis on Apr 24, 2019
REMINDER 2

April 24, 2019

To Whom So Ever It May Concern

This is to apprise the management of Just Dial that the below
Mr. Mahesh Chandra [protected]
Mr. Alok Pratap Singh [protected] &
Mr. Anshul [protected]
Have duly miscommunicated about the offers, taken my money
And have not delivered anything which was all promised at the
Time of signing the Contract.

I have called Mr. Alok 4-5 times and he avoids my call always.
I tried calling Mr. Mahesh but he passed on his phone to Alok.
Mr....
Complaint comments  Read comments Complaint category Food

Justdial.com — sales person harassing and threatening

 Partap1986 on Apr 24, 2019
This is very serious matter. I am having a contract with u guys for advertisement. Your sales person contacted to renew it and deal was finalised verbally. I agreed to pay some amount but due to some private reasons I didn’t want to continue with that particular deal. Your sales representative started pressurising me to go thru, soon pressure turned into harassment and then he started threatening me and blackmailing that he will make sure our company gets black listed and all. I HAVE WHATS APP MESSEGES TO SHOW AS PROOF. Attaching here with screen shots of his messeges sent to me. He deleted some...
Complaint comments  Read comments Complaint category Other

Justdial.com — movers and packers

 rao23 on Apr 24, 2019
I want complaint against nandi movers and packers (rajajinagar, bangalore)
they have stolen 5 boxes which had valuable stuffs
kindly request you to remove their listing in just dial so other people are not affected
They are not loyal to their words, we have lost some boxes while shifting . Upon asking Mr. prashanth denies to answer to our query and also does not accept to even refund a minimum amount.
He charged 30K for shifting our good, but we had to face a loss of closely 15k . We had totally 50 boxes but only 40 boxes were sent to our place....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — hotel booking

 vaderatejas on Apr 24, 2019
Hi,

I booked the room in Radhika Reort kota on 20.04.2019.

Room is not booked by Hotel Staff and they informed me that it is Justdial Number and they can not booked the hotel.

We reached at 3:00 am in Kota and after that we got the room in other hotel at 5:00 am.

I am totally disappointed for the same.

As per Hotel team you can not booked the hotel so how i got the confirmation from your guy for the same.

I want to go for strict action for the same....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — fraud regarding the premium package

 coastline on Apr 23, 2019
I Mr.Abinash with billing name Coast line waterproofing, contact number :[protected]
Billing Address :
S-1 S-2, new no.9, Abirampuram, 3rd street, mylapore, chennai, Tamilnadu, 600018
Email:
[email protected]
My billing Invoice No with JUSTDIAL: TN0818SN01424672

I made 113000INR payment on[protected] to Just Dial search engine inorder to develop my business whereas the details of the contract are SUPREMEPACK, PLATINUM/DIAMOND which means 5th position in the display site of Just dial search engine for a tenure of 12 months for 3 categories...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — cheated which are on your site

 Rahulgodara133 on Apr 22, 2019
Dear Team,
I have taken services many times through just dial but I have faced huge problem now a days.I have submitted my requirement of labour.Many calls have been received by me through your site. For it, I have deposited the amount of fifteen thousand and eight thousand to their companies bank account but they have not sent any labour and they are not receiving my calls
Please help me.

With Regards,
Rahul Godara
Hanumangarh(Rajasthan)
Contact no-[protected]...
Complaint comments  Read comments Complaint category Other

Justdial.com — stop ecs - justdial a fraud company

 9822551111 on Apr 22, 2019
Dear sir,

We had a contract for only 1 year which has already expired in feb 2019. Kindly reimburse my 2 ecs which have been wrongly deducted by you.

Please stop the ecs with immediate effect else we will be forced to go in the consumer court.

Also your representative in nashik does not lift the phone.

Please confirm. 

Regards 

Vikas mathur 

[protected]

[protected]...
Complaint comments  Read comments [2]Complaint category Other

Justdial.com — fraud travel agency (paradise travellers rohini sector 3)

 Talha05 on Apr 21, 2019
Hello sir
There is fake fraud person (Rahul verma) who runs his fake travel agency (Paradise travellers rohini sector 3 delhi) nd he advertise it on ur website justidial... He doesnt hve his office.. He just takes the advance of customer nd never answers the call after that.. He does not have his office on the given address mm kindly report him nd remove him from ur website so that in future peoole are not get fraud from him...
Complaint comments  Read comments [1]Complaint category Car Rental

Justdial.com — just dial paid service

 StarsTravellers on Apr 20, 2019
I have just registered my business with just dial. I have already made payment for paid service on 16-04-19. After that just dial relationship manager did not pickup my call or even call back once. I need update about my service when it going to start and why its still not started? I am not satisfied with your service.
Your company call us everyday for paid membership but when we once paid, no one bother to respond us. If this is your service than i have to go legal to get my money back. I did not received service like your representative commit....
Complaint comments  Read comments Complaint category Travel Agents

Justdial.com — fake fraud cash detect in my account [Resolved]

 Ridhampreet Singh on Apr 20, 2019
I am ruhi dhiman my company sai managment technologies in mohali i just want ur staff again again again regular call dont submit my check in my account the name of the girl gurdeep again again complaint but she done i just want m cash back whats the procedure tell me many times i wanna tell her i dont have more services so tell me whats the procedure my cash back...
Complaint comments  Read comments Complaint category Banks

Justdial.com — need refund, fraudulent activities faced from justdial

 Jay31 on Apr 20, 2019
Team, last month i have freely-listed on justdial to get business. After listing i was getting various calls on paid membership. On 2nd april 2019, i was offered plan named vfl.

See the mis-selling -
1. Product is verified lifetime listing, i got contract listing for 10 years.

2. Product offered was 10, 000 + gst18% total is 11, 800 - i was not convinced so they gave me emi option in which interest will be beared by justdial. So, i assumed i have to repay 11, 800 and interest on such cost is paid by justdail. I was assured i am paying only capital and not...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — refund of my amount

 Ilyas Md on Apr 20, 2019
Hello
This is from expo empire
Actually i had discussions with ur executive twice and i said tht the person who made the agreement with u to get leads is no more
So ur executive said ok sir we will stop all the things and amount will not be get deducted
But today i got deduction in my account rs 1750/-
So after informing ur executive also i got deduction so kindly look into it
N plz do the refund
Thank you...
Complaint comments  Read comments Complaint category Fitness Centers

Justdial.com — corrections being ignored

 Rajdha on Apr 20, 2019
Business and profile details have to be corrected from the day it is published. Everyday i am making the same correction (Editing online) and many times i have called customer care to help with the correction. Around 10 days, i am doing this several times and the profile still remains the same. I have made screenshots attached here for your review. If justdial couldn't address this, the full amount paid should be refunded. Poor response or inability to handle the customer requests by justdial is affecting our business.
Changes required (Refer attached picture)
1. Name: raj p
2....
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — personal landline ph no given as bsnl patliputra exchange sdo ph

 niteshverma on Apr 19, 2019
Just dial
I am receiving unwanted phone calls come at all hours.
Juast dial has given my personal land line number[protected] on your web site as bsnl patliputra exchange sd0 phone. Why my number are displayed on your web site and have you cross check before
Updating on ur web site unwanted they’re a real nuisance i've been losing sleep over this matter.
Take immediately action to stop most unwanted calls and confirm on mail

Regards,
Nitesh kumar
Phone : [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Justdial.com — regarding response I am getting for my business

 Dinesh Lakhptani on Apr 18, 2019
Dear sir,

I am writing this to tell you how your company is making a client and how you are delivering services.
At the time of making customer you are so polite humble customer oriented company but once the deal is done payment is done. You come at your actual picture and real face.

I contacted your executive it's very disappointing answer.
It just a contract of making fool others
No good response for paid package.

How can a person rely on you.?
You make contract for 1year so at least no one can breach you.
But...
Complaint comments  Read comments Complaint category Education

Justdial.com — tds deduction email

 Mukund R. Rasane on Apr 18, 2019
Why i am getting following email???
I am not going to pay a single money to justdial. You people are fraud. You always hide all hidden cost and generate cost after cancellation of contract.
I am not going to make all this suelss tds from jd.

This is a gentle reminder to deposit tax deducted at source ('tds') on payment/ (S) made for contract/ (S) entered with just dial limited during financial year 2018-19 relevant to assessment year 2019-20.
For your information please see below table showing threshold limit for tds. If payments are made below this limits, then...
Complaint comments  Read comments Complaint category Hair and Beauty Salons

Justdial.com — post without permission

 riteshgupta0077 on Apr 18, 2019
Just dial has posted the picture, contact no. And charging fees from patient in the name of dr annika gupta "s ladies clinic at shop no.37, j&k block, laxmi nagar, delhi, without taking any permission in illegal way.
Just dial is giving false information to the patients about doctor.
Even the owner dr annika gupta, has not contacted just dial for any such type of thing.
Looking like just dial company make fool of the general company and harasses the bonafide business owner.
So, i request that kindly remove the portal of dr annika gupta from just dial.
Thank you....
Complaint comments  Read comments Complaint category Doctors

Justdial.com — fraud by marriage certificate agent

 Rameshpurohit67 on Apr 17, 2019
I ramesh purohit is an old member of just dial
No. [protected] for all my need i ise just dial
On 4th april i called on just dial at 11.25 am for marriage certificate agents... A person named ashish con no. [protected] called me from star consultant mulund mumbai 400078 [email protected] and after a series of talk and msgs on watsapp he came to my address and took all documents and took 2500 rs also for the work... And gave me a rcpt also... After that he insured me that he will confirm the time (For verification at office) on same day within half an hour... But didn't contact me...
Complaint comments  Read comments Complaint category Municipal Corporation

Justdial.com — just dial contract not providing genuine leads

 Kinjal Pinheiro on Apr 17, 2019
Can you please help me resolve this issue with just dial. I registered with them by paying around Rs.7000 . I was told that if people search for interior designers in Andheri West, I will get leads. However, this isn't the case and I have not been getting any genuine leads. Only when people search for amazing interiors which is my entity name, I get leads. These don't appear to be genuine since when I tried to call one of them, there was no answer. The contract terms are not in line with what was told to me. Can you please help....
Complaint comments  Read comments Complaint category Other

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