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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints(4272)

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Respected Sir/Madam,

I am writing to formally lodge a grievance against JustDial regarding the deficient services provided under my subscription for "Alisha’s Artistry (THE MAKEOVER)" Despite repeated attempts to seek redressal, my concerns remain unaddressed.

I had subscribed to JustDial services with the promise of receiving 3 to 5 daily leads for my business. However, the services delivered were grossly...
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rameesh agarwal
Oct 8, 2025
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Prank calls by Just dial. Persistent harassment.

Complaint against Just dial

It is very strange and regretful to notice that your people dial my number but nobody speaks from that and and then the they disconnect the line.

Most probably these are you people sales people who are trying to register me for my business which I had denied many times as we do not want to register as on now.

The last number we received such call was from [protected].br...
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Jdp1155
Sep 18, 2025
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To cancel the contract and stop ECS

Address: ahmedabad

On 23.04.2025 in ahmedabad i buy district plan from just dial and they assure me that you will grow your business speedly and stared ECS but till date not a single rupee business i got nor any enquiry generaed but they regularly debiting ecs of Rs. 1190 . now i closed my business in ahmedabad and requesred just dial to close my conract and stop ecs and refund my depost but they are not listening. they only require money whether client has...
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Maplecrest Holidays
Aug 28, 2025
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leads purchase

Address: Ranchi
Website: Just Dial

It has come to our attention that we are consistently receiving fraudulent leads, specifically one per day, for quite some time now. When we attempt to contact these leads, the numbers provided are either unreachable, incorrect, or switched off.

We urge you to cease these deceptive practices. We are in the process of initiating legal action against Just Dial for providing fake data and leads, as well as against your employees...
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Irfankhanfirst
Aug 25, 2025
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Address: Cunnigham road , Bangalore

I was onboarded to JustDial’s ECS service based on verbal assurances from their sales representative. He promised that one month’s EMI would be skipped and that I could opt out if the service didn’t meet expectations. However, none of this was documented or honored. I was never shown any contract or terms, nor was I informed about a lock-in period. Now I’m being forced to continue payments for a service that is not delivering relevant leads or value to my business. This is a clear case of misrepresentation and unethical onboarding. I request immediate cancellation of the ECS mandate and closure of the service without penalty.

You can also attach any screenshots or voice notes if you have them, especially if the sales rep made promises over WhatsApp or call. Want me to help you draft a follow-up email to JustDial’s support team or a public post to amplify this?
JustDial.com customer support has been notified about the posted complaint.
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    R
    ricky1991Annu1993
    from New Delhi, Delhi
    Aug 7, 2025
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    Urgent complaint regarding unprofessional behavior by call center executive mr. Sourave

    Address: Just Dial Limited Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W), Mumbai - 400064.

    I hope this message finds you well.

    I am writing to formally lodge a complaint regarding a deeply disappointing and unprofessional interaction I had with one of your call center representatives, Mr. Sourave. His tone and manner of speaking were extremely disrespectful, and I felt insulted by the way he handled the conversation.

    While I understand that misunderstandings can happen, the behavior displayed by Mr....
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    Saakshi shandilya
    Jul 31, 2025
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    Stay away: fake leads, rude support, and unethical practices

    Website: www.justdial.com

    This company is completely untrustworthy — it’s a scam. The leads they provide are of no use and have nothing to do with your actual field.

    I’m an architect, and they deliberately added the keyword “builder” to my profile just to increase the number of leads. Once I removed that misleading tag, the leads dropped from 20/day to just 4/day — proving how irrelevant they were.

    They...
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    R
    Rupali pal
    Jul 19, 2025
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    Fraud with us

    I paid for a 1-year subscription on 8th July 2024 for my company A3 Pest Control, but I haven't received any useful leads till now. I’ve contacted Justdial multiple times, but no action has been taken. Totally disappointed with their service. Waste of money. I request an urgent resolution or refund.**
    — Rupali Pal, A3 Pest Control...
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    I am writing to lodge a formal complaint against Just Dial Ltd. for non-activation of promised services and delay in mandate processing, despite receiving a down payment from me.
    Complaint Details:
    Date of Registration: June 21, 2025
    Company Name: Just Dial Ltd.
    Subscription Plan: 2-Year Listing Plan priced at ₹59, 472 (₹4956/month including 18% GST)
    Payment Mode: ECS (Electronic Clearing Service)br...
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    Address: Sector 36, NRI Colony Rd, Jagatpura, Jaipur, Rajasthan 303012
    Website: justdial.com

    Date of Incident: Services activated over a month ago; ongoing issue since then.
    Client Number: OCTOPYDER SERVICES PRIVATE LIMITED

    Dear JustDial Support Team,

    I am writing to formally lodge a complaint regarding the extremely unsatisfactory experience we have had with your lead generation services after listing our business on JustDial over a month ago.

    Since the activation of the service,...
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    T
    todang_nag
    Jun 17, 2025
    Jun 20, 2025
    This thread was updated on Jun 20, 2025
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    JustDial.com to stop get calls from justdial

    I have accesse justDial webiste to know some information, suring the process email and mobile number is mandatory to see the hiden information. Sincee that time i am getting toomay calls from vendors and they are reffering to JustDial webiste. Please unsubscrive from the list and i don't need any services....
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    B
    benipaul singh
    Mar 26, 2025
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    Fraud/false claims

    There has been a fraud with me  done by your representative rohit, he has done false claims and has sold me your banner plan, now he and his manager are not replying to my messages nor picking calls, i clicked stop ecs in app but nothing happens, justdial is not giving me refund and ccare representative says that i have to pay for 12 months says  I have filed a complaint in consumer forum regarding the same, for making false promises...
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    I had subscribed to Just Dial's National Listing Service and JD Verified Service for my firm JASK & ASSOCIATES based on multiple assurances from their sales team. I made the following payments:

    Advance Payment for Two Months: ₹7, 080 (Invoice No: TN0225SN82525133, Dated:[protected]

    First Month ECS Payment: ₹3, 540 (Invoice No: TN0225SE87887706, Dated:[protected]

    JD Verified Service: ₹3,...
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    S
    Saurabhsps
    from Delhi, Delhi
    Mar 6, 2025
    Mar 6, 2025
    This thread was updated on Mar 6, 2025
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    I want to submit a request to stop my ecs

    Address: Uttam Nagar

    The leads which are being transferred to me are useless and futile. They are just a waste of time and sometimes very old as well as uninterested. So, i submitted a request to stop my ecs though app, whatsapp as well as customer care phone. The representative was really unhelpful and didn’t listen to me at all and forced to avail full 1 year plan without any result. I request you to stop my ecs otherwise i will take the legal route. We are...
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    J
    jv101
    from kolkata, West Bengal
    Feb 27, 2025
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    request for confirmation on profile deletion

    Address: 454 GARULIA MAIN ROAD PO - GARULIA DIST - N 24 PGS WB - 743133

    I am writing to follow up on my request for the deletion of the following profiles from your platform:

    Infinigent
    Infinigent Academy
    GenX Education Services Private Limited
    Nikunj Foundation
    I initially requested the deletion via a call on Sunday and followed up with a reminder call on Tuesday. However, I have yet to receive confirmation regarding the removal of these profiles.

    The...
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    Shukti
    Feb 24, 2025
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    Someone called from +[protected], from MTNL Delhi, who has been given our number from JustDial regarding internet service, till 10:30 in the morning, he said he will be coming within half an hour but now his number is switched off, he collected cash from us but now he is not available. JustDial is sharing contact numbers of people like us to such fraudsters and such scammers are targeting our hard-earned money
    JustDial.com customer support has been notified about the posted complaint.
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      Dear Consumer Forum Team,

      I am writing to formally lodge a complaint against JustDial for misleading commitments, unauthorized ECS deductions, and failure to provide a resolution despite multiple requests.

      Complaint Details:
      • I registered my business, Vaani Photography, on JustDial and made an initial payment of Rs. 2, 360 on August 1st for a trial listing.
      • At the time of signup, I was...
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      WrSatyam
      from Lucknow, Uttar Pradesh
      Jan 19, 2025
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      Cancelling my contract along with ECS with JustDial

      I have opened my shop Sushma Enterprises in December 2024 in Lucknow. Ziaul from Justdial visits me in December. First I made the payment of Rs 2950 on December 23 2024. Then I made another payment of Rs 2360 on 11 January, to go live on trial basis. Ziaul made promise that my ECS will after two months. I was told that my contract will start from March and Ziaul promised me that my contract will be terminated anytime, if I want. But my ECS...
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      Aadhyatma haven
      Dec 3, 2024
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      New entrepreneurs are facing exploitation by justdial agents, pressured into making payments for services that aren’t delivered. After payment, businesses are told their documents are incomplete, but why weren’t they verified before accepting payment? This unethical practice costs entrepreneurs time, money, and delays in business operations. Justdial must implement transparent processes, ensure document verification before payment, provide clear agreements, and hold agents accountable for misleading businesses. Entrepreneurs deserve a platform that supports their growth, not one that exploits their trust. It's time to demand change.
      JustDial.com customer support has been notified about the posted complaint.
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        G
        gauravkg2
        from Solapur, Maharashtra
        Nov 30, 2024
        Jan 4, 2025
        This thread was updated on Jan 4, 2025
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        Just Dial is Fake. Waste of Valuable money

        Just dial is fake and no worth of even a single penny. Marketing executive make big promises, but their actual truth is different. We have experienced this and hence putting this complaint against just Dial.

        Just dial promised for 4-5 leads in each plan and we bought 2 plans (8-10 leads) just becoming trap of their executives.

        With 15-20 days of observation, we didn't received any valuable leads. Just 8-9 fake...
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