[Resolved]  Just Dial Services — WRONG COMMITMENT

Address:

Maharashtra

Dear Sir,
I am running business of Packers & Movers under name of CARAVAN PACKERS. Just Dial services approached me to provide leads under various packages & after bargain I confirmed a package of Rs 7000 (including service tax) per month under which they committed to provide 5 leads per day. The payment was made in cash. After a week it was informed to them that as committed I am not receiving leads & in return they called me to look into the matter. No action was taken from there side. It was again & again informed but they failed to fulfill all commitments.
After completion of month the total leads received were only 61 with an average of 2 leads per day. This is completely breach of contract by which they have cheated me. I have sent them mails too but they are not replying the same, nor refunding my amount or providing balance leads.
Copies of mails are attached herewith. I request you to take the matter as at least other people may not be cheated by Just dial
Copy of mails

Parveen Sayed [protected]@justdial.com
12/3/11





Dear Sir,

In the package of monthly 5515 the no of leads would be 3 a day

In the package of monthly 6618+st the no of leads would be 4 a day

In the package of monthly 7712+st the no of leads would be 5 a day

for the category of

Packers & Movers (within City)

Packers & Movers (within India)

Packers & Movers For Household Item (within India)


24 Hours Packers & Movers (within India)

Regards
Pari


Anuj Jain
12/4/11


to Parveen


kindly do it your rs 7712 package in round of rs 7000. with all taxes


Parveen Sayed [protected]@justdial.com
12/5/11


to me


Dear Sir,


In the package of monthly 7000 the no of leads would be 5 a day


Anuj Jain
12/24/11


to Parveen


Madam Parveen

Please refer to your commitment of providing 5 leads per days as per contract with us.
We are extremely sorry to say that in spite of our frequent talks with you we are not receiving the Leads as commuted.
We are attaching the list of Leads received.In last 17 days 32 leads have been received instead of 85 as committed.
Keeping in view our relations please let us know that how the number of Leads committed will be provided.
This may also be noted that it is a breach of contract and our company will be taking strict action.
An early reply would be appreciated.

Anuj Jain

Anuj Jain
Jan 14


to Parveen


Madam Parveen,

Please refer to my previous mail to complete our balance lead.No reply is received so far.Further after 6.01.2012 the Leads have been stopped completely.Only 61 Leads were received against 150/155 committed.I am trying to call you since then but you are avoiding to pick my Phone.
Within 7 days you let me know how you will complete my balance leads or refund my amount or I will be forced to take the matter to Consumer Court & also to the various Electronic Media for Cheating the Customer.