[Resolved]  JustDial.com — Fraudulent Act by Just Dial

Address:

Delhi

This is in regard to the fraudulence we suffered from the Brand Just Dial.com

We want to make a complaint to the senior management of just dial that,Ps Corporate Solutions Pvt Ltd is a Event & Communication Management Delhi based company.we wanted our website to be published online on 01/04/2012. We had conversation with Ms.Neha Tomar & Nakshatra (B.D) for the plans from date 23.03.12. Initially we wanted only a short term plan from just dial, were we chose a plan of 4963.5 (with taxes). The commitment from Neha & Nakshatra was :
Business will be published online on 1st April.
This is a only a 3 month plan with the full advance payment of (1500/month+taxes) * 3 months
As per the commitment we paid the cheque of amount 4964 rupees on 28/03/12 before lunch hour. For which i received a mail from [protected]@justdial.com on 30.03.2012 as:

This has reference to your Auto Renewal Monthly contract in the name of
Thank you for the Advance amount of Rs 4963.5 & Monthly ECS amount of Rs 1655
Please note, within 30 days of signing contract, the first ECS of Rs 1686 will hit your Bank account.

Subsequently every Monthly around the same time the next ECS would hit your account.
The advance amount will be adjusted against the last two months of your tenure.
For any further queries, please contact customer support at[protected].

The very next day i rechecked Neha Tomar for the ECS thing and she said nothing to worry about its just a procedure of contract with justdial.com.

Only when till 02.04.12,Ps Corporate Business did not get published online we started contacting Neha tomar([protected]) and we got to know that she is not well. After speaking to the complaint department about the wrong commitment from Neha we came to know that we have also been cheated by making us getting into the contract of a year because there is no 3 months contract in justdial policy. The contract we had signed with Nakshatra Rana,BDE code: 015970(On behalf of Just dial) never mentioned it to be yearly contract and the contract form no:11175273 is a simple contract form and not the ECS form.Mentioning a 3 words of ECS on very side on top of right side and all the false commitments is making us feel all cheated and insecure about Just Dial Services.

We would like to terminate our contract as we feel it to be fraudalent act and work on the compensation from just dial on the behalf of your executives Neha Tomar & Nakshatra Rana.


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Regards,
Priyanka singh
Marketing communication Manager
Ps Corporate Solutions Pvt Ltd.
91 [protected]
www.pssolutionz.com