[Resolved]  JustDial Pvt Ltd — FAILURE OF DELIVERING QUALITY SERVICE

Hello....I am the sole proprietor of RAMANDEEP ENTERPRISES. I started this business 6 yrs ago... I have a business of assembling and repairing computers..My business was going smooth with the limited client-el as one day I heard of JUSTDIAL PVT LTD...This is a B2B company..It Provides business in the form of Leads those are delivered in form of Text messages on owner's cell phone...I liked this concept of Justdial so I thought of expanding my business by taking the membership of this company. The Campaign Manager "Rishi kapoor" of Justdial visited my place in order to explain me the membership plans and working of the company...But that over smart guy
never told me that there is no commitment of leads in the plan that he suggested me...moreover he never showed me a company's printed brochure or some hard copy of the plans and rates...My friend bought that same plan in Rs6000/- which that guy from justdial sold me for Rs11045/-

In the first 2-3 months i was getting very good response from the company say 15-20 leads a day but then slowly and gradually they started sending leads like 1-2 in a day but now the condition is that I am not getting leads at all....And when I the customer care for the same..they have a very Interesting story that they tell to every member of justdial that the leads are dependend on the the threshold and the plan of the customer...So I am very upset with the service of this company..And I suggest everyone for not taking any membership of this company.....