[Resolved]  K S R T C — Sr Ctzn proo[censored]nacceptable

Address:Bangalore, Karnataka

I boarded an express KSRTC bus from Bangalore at Kempegowda Bus Stand for Mysore on 8th December at 6.00 am. As I am a senior citizen I showed the conductor my Voter Identity Card, which he would not accept and wanted only KSRTC card I explained that all that was wanted was an age proof and a Voter Identity card, driving license, passport, pan card or taluk authority was valid for KSRTC sr citizen concession. Only after a lengthy discussion and when he saw I was quite firm and definite the conductor finally issued me a concession ticket for Rs 73 instead of Rs 95 In each bus KSRTC should have a notice about the validity of age proof as some other passengers in the same bus were denied this concession KSRTC seems to be deliberately creating confusion in the minds of their own conductors who isue tickets.
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Aug 13, 2020
Complaint marked as Resolved 
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Yes, what he told is right. When Indian Railways is accepting Voter Id, PAN card, Ration Card etc. as age-proof, why KSRTC should insist on Senior Citizen Card issued by KSRTC. I also experienced the same in BMTC. Senior Citizen Card should be issued in all Major BMTC bus stations like Jayanagar, Banashankari etc. I was asked to go to Kempe Gowda Bus Station, Majestic to apply and get the Senior Citizen card.
I had similar experiences. Yesterday on a village bus the conductor insisted for identity card issued by KSRTC for providing Senior citizen benefit.When insisted to issue an endorsement of refusal he didnot issue. It was bus running between Vodya and Puttur 10.00am bus.

But my experience from Puttur to State Bank at Mangalore andbetween Sullia and Puttur on 7th of this month are different as both these drivers accepted DL as age proof.
KSRTC and BMTC authorities should spell out clear instructions to their service staff regarding age proof documents. Every time we travel, conductors always insist for SC cards issued by department.
Sir,
Please let me know that what is the difference between the senior citizen card issued by KSRTC and the other issued by Government?

Regards
Nagarajan
Can i apply for the KSRTC SENIOR CITIZEN CARD online.. plz let me know...

Plz reply KSRTC.. THANKS.
Can i apply for the KSRTC SENIOR CITIZEN CARD online.. plz let me know...

Plz reply KSRTC.. THANKS.

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