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BE CAREFUL ! Before Buying the Kajaria premium tiles as I have been faced very bad experience. I would like to share my opinion and harassment. I bought 90 boxes of Kajaria premium tiles from Sheetla traders, Sheetla mata road opp. petrol pump(ggn.) worth rs.86, 000 approx. but I got defective tiles in the shape of premium boxes. All the tiles packed in premium boxes were of second quality/ defective. After chasing many days to dealer as well as firm the same were got checked by dealer, firm engineer and firms area representatives and all declared defective in spite of replacing all made false excuses and told not to replace the defective used/unused as how could a person ascertain the defect without using/affixing of a tile.The Sheetla Trader as well as firm are making lame excuses to replace the defective /affixed tiles how could I be satisfied about my wastage of labour charges, wastage of material and defective tiles I bought Premium tiles how could I affix the defective tiles? Before buying the kajaria tiles the purchaser should take the affidavit for replacement of defect/make full terms and conditions in legal manner with dealer. What should I do? Suggestions are invited from all peoples. As such people should buy local tiles of cheap value. [protected]
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We've bought kajaria ceramic foor tiles from perumalil traders palakkad and it seems that the same batch (box) of tiles had different texture and different color shades. the dealer is washing his hands off on the reason that they are helpless, the fault isn't with them and it is the company's fault. I don't know for what weird reason they have been awarded superbrands. what a shame?