[Resolved]  Kapra Municipality — no proper counter for paying water bill and Property tax

The people who reside at Nagarjun Nagar, VST Colony & Nacharam face a lot of problem to pay the water bill and Property tax because the present address given is at nacharam village is just for the name sake, they open the door of that particular office, no person sits in the office room(neither the bill collector nor the officer), we just go there and wait and wait for hours together, but there is no use of it.Instead they can attach the counter of paying the bill to e-seva which does the work promptly, because when we go to the branch offiice i.e.nacharam they say that - come and pay the bill at Kapra Muncipality(head office).When we go to the Head office they say that they dont have the records just go and pay in the branch office. People are made to roam from the head office to branch office and branch office to head offiice, and I only wonder how come the head office computers doesn't have the records, then what is the use of computers and the so called HEAD OFFICE(KAPRA MUNCIPALITY)?