[Resolved] Karvy Finance Gold Loan — Gold Loan complaint | |||
I had pledge a gold loan with karvy finance at chembur branch in the month on the date 3rd Oct 2012. my Loan account GLD84511 Due to some finance constraint I was not able to pay the interest on time. And when in the month of Aug 2013 when I went to pay the whole amount they told me that the gold was auctioned in July !!. There are only 10 Month span period How they can auction gold, they told me they sending person to my home but he did not found my home. see how they Lie. This company is legal cheater and they doing short term business (CHUTIYA BABANE KA DHANDA) i will requested to all needed people not go to Karvy Fianance for Gold Loan. Now I am mailing there customer care they are not replying back telling me they will send the query through registered post.Required help Was this information helpful? | |||
Apr 29, 2017 Complaint marked as Resolved Verified Support Mar 28, 2017 Karvy Customer Care's response Dear Customer, This is an old issue which had been addressed. In case you still have an issue that is not been addressed, please send a mail to sudha.[protected]@karvy.com so that we can resolve your issue to your satisfaction. Regards, Team Karvy | |||
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Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
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I am running this loan since 2 and half years, I had informed at the branch to get my interest collected on 01/04/16 but no one turned up till now and I am calling the branch continuously no 1 from the branch informed that we are short off staff so they want me to come and pay.
When I called senior Mr. Gaurav, Sorry to inform but his behavior was very unprofessional and rude.
At the time of the loan things promised are not fulfilled from your end, gaurav says that he is no more concern to the commitments given by them.
But karvy is the trusted brand and such behavior from the client is not accepted.Paying extra is not problem but communication is must.
Please I would refer any1 to clients they just cheat the clients and no 1 is there to look after the complaint.